Jaime-Lee Swarbrick
Kanimbla,QLD
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
UG Systems Coordinator
Evolution Mining
07.2023 - Current
- Support broader Underground Department to streamline processes and improve internal workflows.
- New Contractor onboarding
- Sourcing from labour hire to fill FTE roles
- Liaison point between site and contracting businesses w.r.t. employment of contractors
- Coordinate review of contractor medicals
- Coordinate induction enrolment/online training for contractor new starters
- Coordinate travel/accommodation arrangements
- Coordinate new equipment issue (self-rescuers, caplamps, lockers)
- Circulate new starter advice to facilitate Cardax Access and INX setup
- Shutdown contractor onboarding
- Submit contractor timesheets
- Data entry of contractor hours into contractor roster
- Monthly reporting of contractor hours
PitRAM Operator/Emergency Operator
Evolution Mining
04.2022 - 07.2023
- Initiate procedures in response to incidents and/or emergencies
- Accurate input of all Mine data into Micromine PitRAM Software System
- Monitor and interpretation of Seismic Activity System (Ticker)
- Monitoring of all selected site CCTV Cameras
- Monitoring and operating of portal Electronic Tag in/out System (Cardax)
- Central Communication/Control Centre in event of emergencies/incidents
- Communicate effectively with all cross shifts, crew members and levels of management
- Oversee and document all mid end if shift Mine firing
Mine Site Cleaner/ Utility
Evolution Mining
08.2021 - 04.2022
- Following all Mine site safety procedures
- Mine Site cleaning
- Operating light vehicles on site
- Successful completion of all required paperwork; SWI, SLAM, JSEA, SWO
- Pre start checks on machinery
- Shift work, days and nights on FIFO basis
- Completed mine site inductions
- Safe use of equipment and chemicals
- Undertaking random drug and alcohol tests
- Site clearance and police checks
Business Development Manager / Leasing Consultant
Property Shop Cairns
01.2019 - 08.2021
- Liaising with clients both potential and existing to facilitate viewing of properties, finalize lease terms and prices, process rental and sales applications, and complete lease negotiations and renewals, displaying a solution-oriented approach in order to match a client’s needs
- Possessing an outstanding working knowledge of the business through continued education on company policies as well as market trends and industry best practices to ensure right work in the beginning in drafting and executing management agreements
- Proficient in utilizing ProList to increase and sustain brand presence within Cairns market, promoting properties for sale and lease through direct mail and marketing
- Regularly conducting ingoing, routine and outgoing inspections to the prospective property of clients for timely coordination with in-house traders and other service providers when required
- Utilizing industry expertise and understanding to handle site selection, lease databases, and property appraisals, as well as manage maintenance issues, communications and liaison with key stakeholders
- Managing a variety of daily administrative functions such as but not limited to banking, email management, correspondence preparation and distribution, and receipt and escalation of inbound calls with accuracy, efficiency and proficiency
- Ensuring a working knowledge of the industry and its requirements, providing up to date information to potential clients and current clients
Retail Assistant – Mt. Sheridan
Rockmans
01.2015 - 01.2019
- Consistently warm, friendly and courteous in attending customer enquiries on various products and in-store promotions and perks, showcasing the customer-centric business philosophy of the organisation in providing highest level of customer satisfaction
- Actively enhancing product knowledge to confidently face customers in explaining product features, ascertaining customer needs and wants to ensure efficient delivery of service and avoid dissatisfaction
- Exhibiting loyalty to the financial interest of the organisation by conscientiously following the protocols in ensuring the integrity of cash handling and accuracy of EFTPOS transactions
- Performing housekeeping tasks such as custodial cleaning within the assigned selling area; vacuuming, mopping, and sweeping floors, dusting and cleaning displays, and picking and throwing trash
- Maintaining a well-stocked product display, receiving and organizing merchandising of multiple products in all areas of the store, identifying where stock is low and immediately processing replenishment where needed
Receptionist / Secretary / Administration
Philip Bovey & Company Lawyers
01.2014 - 01.2015
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Manager / Gaming Attendant / Bar Attendant / Waitress
Cairns Cock N Bull
01.2013 - 01.2014
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managing TAB and Keno game consoles
- Monitoring guest behavior and expenditure
- Maintaining safer gambling practices
- Cash processing and transfer of funds
Education
Diploma of Justice Studies -
TAFE Queensland
Cairns, QLD2014
Skills
- ProList
- EFTPOS
- MYOB
- Microsoft Office Suite
- Excel
- INX
Employment Related Skills And Strengths
- Proficient within a dynamic, fast paced working environment
- Open to change, adaptable in new and varying circumstances
- Highly skilled with a high emotional intelligence, enabling quick and effective relationship management and relationship building
- Strong abilities to work autonomously, with a desire to stay busy and keep achieving targets
- High proficiency with various industry related technology and software
- Confident decision-making abilities with a knack for understanding the needs of the business or organisation at any given time
- Ability to remain calm and productive under pressure, creating confidence in the team and staff
- Takes initiative in order to begin or complete a task without needing prompting
- Provides regular and skillful communication to achieve an outcome
- Flexible and open nature, ensuring all tasks required are completed in a mutually beneficial manner
- Effective communicator, which includes listening and talking
- Loyal and understanding individual with a desire to provide my employer with as much value as possible
Licenses And Accreditations
- Open Drivers License (Manual) | Expiry 2023
- RSA
- Standard 11
Timeline
UG Systems Coordinator
Evolution Mining
07.2023 - Current
PitRAM Operator/Emergency Operator
Evolution Mining
04.2022 - 07.2023
Mine Site Cleaner/ Utility
Evolution Mining
08.2021 - 04.2022
Business Development Manager / Leasing Consultant
Property Shop Cairns
01.2019 - 08.2021
Retail Assistant – Mt. Sheridan
Rockmans
01.2015 - 01.2019
Receptionist / Secretary / Administration
Philip Bovey & Company Lawyers
01.2014 - 01.2015
Manager / Gaming Attendant / Bar Attendant / Waitress
Cairns Cock N Bull
01.2013 - 01.2014
Diploma of Justice Studies -
TAFE Queensland
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