Reliable, dedicated and passionate employee with relationship-building skills. Adept in promoting lasting customer satisfaction by delivering quality service and unparalleled support. Uses independent decision-making and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Wait Staff Member
Twin Creeks Golf & Country Club
Luddenham, NSW
11.2022 - Current
Responsible service of alcohol
Serving drinks from a beverage cart around the golf course
Handling payments using cash register and EFTPOS machine
Taking food and drink orders
Helping customers with enquiries
Keeping track of alcohol stock
Answering telephone calls in a professional manner
Maintaining a clean and organised work area
Distributing meals and drinks during functions such as weddings, school formals and retirement parties
Training new staff
Cleaner
Narelle Vassallo (sole Trader)
Penrith, NSW
05.2021 - 11.2022
General household cleaning to a high standard
Invoicing
Using time management skills
Respecting customers' privacy
Ensuring cleaning products were always stocked
Administrative Assistant
Kerry Heap Auto Electrics
Kingswood, NSW
10.2018 - 11.2022
Handling payments using cash register and EFTPOS machine
Answering telephone calls in a professional manner
Helping customers with enquiries
Resolving customer disputes
Invoicing
Student Teacher
HSC English Tutor
Penrith, NSW
02.2021 - 10.2021
Tutoring and mentoring students from a wide range of educational needs
Understanding a student's capabilities and adjusting to their requirements
Encouraging students to embrace learning and fulfil their potential
Reporting to parents/teachers on the progress of the student
Education
Bachelor of Psychology (Honours) - School of Psychology
Western Sydney University
Kingswood, NSW
11.2024
Higher School Certificate -
Penrith Anglican College (PAC)
Orchard Hills, NSW
09.2020
Skills
Time Management
Attention to Detail
Customer Service
Branding Support
Leadership Experience
Fast Learner
Timeline
Wait Staff Member
Twin Creeks Golf & Country Club
11.2022 - Current
Cleaner
Narelle Vassallo (sole Trader)
05.2021 - 11.2022
Student Teacher
HSC English Tutor
02.2021 - 10.2021
Administrative Assistant
Kerry Heap Auto Electrics
10.2018 - 11.2022
Bachelor of Psychology (Honours) - School of Psychology