Summary
Overview
Work History
Education
Skills
Timeline
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Jaime Ohuka

Brisbane,Australia

Summary

I am a highly organized professional with a foundation in team leadership, rostering, and quality control gained within the housekeeping/cleaning industry. I bring proven skills in managing teams, overseeing administration, and maintaining high standards in fast-paced environments. I have over 6 years in the cleaning industry and have thoroughly enjoyed working my way up to discover my passion for creating and managing operational workflows and staff performance. I am eager to find a role where i can refine these skills and grow professionally.

Overview

3
3
years of professional experience

Work History

Administration/ Rostering Duties

Tangalooma Island Resort
Moreton Island, Queensland
03.2022 - Current
  • Work closely with the head of Department to co-ordinate staff training and development, mentoring team members for internal promotions.
  • Administrative duties including creating and running daily operations through the creation of daily paperwork.
  • Logging maintenance jobs and liaising with the Reception and Maintenance team members using the Clear booking system.
  • Processing and Authorizing timesheets using Humanforce.
  • Roster creation for 80+ staff members based on forward projections and monthly forecast.
  • Collaborating with staff members across the board to improve and implement new policies and procedures.

Floor Operations/ Quality Control

Tangalooma Island Resort
Moreton Island, QLD
03.2023 - Current
  • Oversee daily floor operations, ensuring smooth workflow and staff coordination. Relaying all information of the Floor to the Administration team.
  • Monitor and maintain quality standards, ensuring all processes align with company expectations.
  • Lead and support the team, providing guidance, training, and on-the-spot problem-solving. While ensuring strong communication is present across all roles.
  • Manage staffing and workflow, adjusting roles and responsibilities as needed for efficiency.
  • Stock receiving, recording and distribution.

Machine Operator/Laundry Supervisor

Tangalooma Island Resort
Moreton Island, Queensland
03.2022 - Current
  • Operated and maintained commercial laundry machines, ensuring optimal performance for large-scale laundry processing.
  • Managed a diverse team of staff members across multiple roles, including Housemen, Runners, and Late Duty Staff.
  • Streamlined workflow processes to increase efficiency and meet high-volume demands.
  • Coordinated staff scheduling, ensuring balanced workloads and adherence to operational timelines.
  • Trained new team members on safety protocols, machine operation, and quality standards.
  • Monitored and maintained inventory of laundry supplies.
  • Fostered a positive, team-oriented environment that enhanced productivity and job satisfaction.

Education

Bachelor of Education -

Massey University
Palmerston North New Zealand
01-2016

Bachelor of Arts - Philosopy

Massey University
Palmerston North New Zealand
01-2016

TEFL Certification - Teaching English As A Second Language - 168 Hours

The TEFL Academy

Skills

  • Adaptability & Growth-Mindset: Enthusiastic about learning and developing in new areas, with a focus on staff performance and operational excellence
  • Team Leadership & Development: Successfully led teams in operational settings, fostering a collaborative environment
  • Rostering & Scheduling: Experienced in managing rosters for 80 staff across diverse job allocations, ensuring operational efficiency
  • Administration & Organization: Oversaw daily administrative duties and creating/enforcing accurate paperwork to support smooth operations
  • Effective Communication: Comfortable communicating with team members at all levels, ensuring clear, respectful, and open dialogue
  • Operational Management: Organized workflows and schedules to ensure efficiency and alignment with quality standards

Timeline

Floor Operations/ Quality Control

Tangalooma Island Resort
03.2023 - Current

Machine Operator/Laundry Supervisor

Tangalooma Island Resort
03.2022 - Current

Administration/ Rostering Duties

Tangalooma Island Resort
03.2022 - Current

Bachelor of Education -

Massey University

Bachelor of Arts - Philosopy

Massey University

TEFL Certification - Teaching English As A Second Language - 168 Hours

The TEFL Academy

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Jaime Ohuka