Jaime Pillinger
Harcourt
Overview
4
4
years of professional experience
Work History
Manager
Blumes Historic Bakery
03.2025 - Current
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Implemented inventory management practices, optimizing stock levels and reducing waste.
- Managed inventory control, cash control, and store opening and closing procedures.
- Developed promotional displays to increase visibility of baked goods offerings.
Shop Attendant
Cabosse & Feve Chocolates
09.2024 - 02.2025
- Managed inventory levels and restocked shelves to maintain product availability and freshness.
- Processed sales transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Efficiently packaging products and meeting day to day tasks
Front of House All Rounder
The Woodhouse
06.2024 - 02.2025
- Worked effectively in fast-paced environments.
- Collaborated with kitchen staff to relay orders accurately and maintain efficient service flow.
- Handled cash transactions accurately and processed payments efficiently at the end of service.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Mixed and served beverages according to established recipes and customer preferences.
- Maintained cleanliness of bar area, ensuring compliance with health and safety regulations.
- Served high customer volumes during special events, nights, and weekends.
Diner Hostess
Ghosty's Diner
03.2023 - 04.2024
- Greeting customers, answering questions and recommending specials to increase profits.
- Maintaining contact with kitchen and serving staff to properly handle dining details and address concerns.
- Staying attentive to server availability and table turnover to quickly seat guests.
- Accepting payments from guests for dine-in and take-out foods.
Bakery Assistant
The Good Loaf
05.2021 - 12.2021
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales
- Kept cash drawer accurate with appropriate change and small bills to meet customer needs
- Wrapped, boxed and weighed bakery department products
- Maintaining a clean environment throughout and when closing shifts
- Able to manage junior employees whilst managing and completing tasks throughout shifts.
Education
Bachelor's Degree - Criminology
La Trobe University
Bendigo, VIC11-2027
VCE Certificate -
Bendigo Senior Secondary College
Bendigo, VIC11-2023
Skills
- Customer service
- Efficiency
- POS systems
- Communication
- Team leadership
- Staff training and development
Accomplishments
- Recipient of the La Trobe Bendigo Holsworth Scholarship from La Trobe University Bendigo
- Won multiple awards at Bendigo Senior Secondary College for excelling in areas of law and socialsciences in 2022.
Timeline
Manager
Blumes Historic Bakery
03.2025 - Current
Shop Attendant
Cabosse & Feve Chocolates
09.2024 - 02.2025
Front of House All Rounder
The Woodhouse
06.2024 - 02.2025
Diner Hostess
Ghosty's Diner
03.2023 - 04.2024
Bakery Assistant
The Good Loaf
05.2021 - 12.2021
Bachelor's Degree - Criminology
La Trobe University
VCE Certificate -
Bendigo Senior Secondary College