Summary
Overview
Work History
Skills
Timeline
Generic

Jaime Wise

Yeppoon,QLD

Summary

I am a conscientious, strong willed, motivated and positive person who has a friendly disposition and excellent communication skills. I have an abundance of energy and will bring a positive approach to your place of employment. I am also worthy, honest, dependable and reliable worker who will offer my upmost dedication to the position applied for.

Overview

8
8
years of professional experience

Work History

Air Bnb

Self Employed
Yeppoon, Qld
12.2020 - 07.2021

I ran an airbnb from home. I purchased furniture and set up the business myself. I did my own lawns and garden maintenance. I also cleaned house and greeted guests. organized my own schedule.

  • Carried out day-day-day duties accurately and efficiently.
  • Served customers and followed outlined steps of service.
  • Used coordination and planning skills to achieve results according to schedule.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Public Area Cleaner and Maintenance

QT PORTDOUGLAS
Portdouglas, Qld
01.2018 - 08.2020
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Exceeded goals through effective task prioritization and great work ethic.

Adventure Tourism Guide

Part Owner
Yeppoon, Qld
04.2016 - 12.2017
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Oversaw daily operations to ensure high levels of productivity.
  • Developed and maintained courteous and effective working relationships.
  • Worked both independently and as Part of a team with Yeppoon Jets / Causeway lake boat and Jet-ski hire
  • Guiding tourists on Jet-ski tours around the southern Barrier Reef (Yeppoon , Queensland )
  • Inducting tourists and giving safety briefings
  • Promoting business and light marketing

Contract Cleaner

Bay Villas Resort
Portdouglas, Qld
04.2015 - 11.2015
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • worked for myself under contract
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Second Cook

Tortillas Mexican Restaurant Portdouglas
Portdouglas, Qld
05.2013 - 01.2015
  • Assisted chef with planning easy but elegant appetizers to spark customer interest.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Inspected appliances, commercial fryers, and ovens to verify proper working order.
  • Mentored staff in expectations and parameters of kitchen goals and daily work.
  • Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
  • Managed kitchen staff, supervised preparation of foods ,and explained steps for readying specialty items.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Ordered and received products and supplies to stock kitchen areas.
  • Communicated closely with servers to fully understand special orders for customers.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Reduced restaurant's annual food and labor costs through proper budgeting, scheduling and management of inventory.
  • Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.

Barista

Spice Cafe
Waiheke Island, Qld
01.2011 - 02.2012
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.

Skills

Cleaning rooms and Public areas at Luxury properties and resorts

Serving and waiting on customers

Catering

Preparing food

Commercial cleaning

Lawns and Maintenance

Customer service

Dealing with complaints

Painter decorator

Guiding tourists on adventures

Timeline

Air Bnb

Self Employed
12.2020 - 07.2021

Public Area Cleaner and Maintenance

QT PORTDOUGLAS
01.2018 - 08.2020

Adventure Tourism Guide

Part Owner
04.2016 - 12.2017

Contract Cleaner

Bay Villas Resort
04.2015 - 11.2015

Second Cook

Tortillas Mexican Restaurant Portdouglas
05.2013 - 01.2015

Barista

Spice Cafe
01.2011 - 02.2012
Jaime Wise