Summary
Overview
Work History
Education
Skills
Memberships
References
Timeline
Generic

Jaime Te Owai Gray

Hobart,TAS

Summary

A strategic leader and influential figure in the realm of business development and account management, bringing over six years of robust experience in steering growth and fostering strong relationships in B2B. My expertise lies in crafting comprehensive business plans, managing key accounts, and nurturing client relationships to secure lucrative deals. In the competitive arena of bids and proposals, my acumen shines through as I navigate the complexities of tender processes and provide customer perspective with precision, insight, and coherency.

Business Acumen:
My approach is purpose-driven; I have pioneered governance groups focused on Social Outcomes, Diversity and Inclusion, and Maori Treaty Partnerships, demonstrating my commitment to corporate social responsibility and ethical leadership.

Digital & Interpersonal Mastery:
With a strong passion for digital connectivity, I excel in uniting teams and clients to achieve collective success. I am a firm believer that collaboration is the key to success, and my efforts are dedicated to ensuring that teamwork is at the heart of every endeavor.

Industry Authority:
My professional journey has earned me a notable reputation across urban design, engineering consultancy, civil construction, and operations and maintenance. Currently, I am making strides in the Information Technology sector with Avanade, a Microsoft Company. My diverse experience across project lifecycles provides me with an unparalleled perspective, enabling me to tackle new opportunities with strategic foresight.

Overview

7
7
years of professional experience

Work History

Senior Bid Manager

Avanade
11.2022 - Current
  • Achievements: Secured +$40M in revenue for the Australian Business.
  • Geographic and Industry Reach: Worked nationwide across Banking, Insurance, Health, Public Sector, Products and Resource industries. Proven ability to learn quickly and adapt to new situations.
  • Commitment: Worked effectively in fast-paced environments. Self-motivated, with a strong sense of personal responsibility. Managed time efficiently to complete all tasks within deadlines.
  • Collaborative Working Style: Skilled at working independently and collaboratively in a team environment. Excellent communication skills, both verbal and written.

Bid Manager

Keolis Downer
01.2022 - 11.2022
  • Strategic Transfer and Market Entry: Successfully transitioned to the Australian market with support from Downer NZ colleagues.
  • Full Project Lifecycle Understanding: Gained comprehensive knowledge from concept to design, delivery, and maintenance.
  • Sydney Metro – Western Sydney Airport PPP ($6B): Managed the O&M bid process for this significant project.
  • South Australia Regional Bus Contracts (~$70M): Managed seven submissions at once all of which were all successful.
  • Bid Management Expertise: Oversaw pre-tender, submission, post-tender and consortia-wide responsibilities.
  • Complex Document Handling and Interactives: Managed technical methodology, operational modelling, governance, and financial/commercial documents.

Business Development Coordinator

Downer NZ
12.2020 - 01.2022
  • Strategic Focus: Managed a portfolio of existing clients, consistently exceeding sales targets and maintaining high levels of client satisfaction. Managed leads and opportunities, each valued at over $30M, demonstrating expertise in high-value bids.
  • Collaboration Skills: Successfully coordinated cross-business unit collaboration for multidisciplinary contract requirements. Expanded market understanding by handling water, roads, rail, and maritime opportunities.
  • Market Analysis: Identified new business opportunities by researching market trends and competitor analysis.
  • Customer Feedback and Account Management: Implemented feedback surveys, recorded pipeline activity, and established pre-positioning strategies for clients and partners.
  • Partnership Management: Negotiated contracts with key partners, securing advantageous terms for both parties.
  • Building a Network: Enhanced client relationships through regular communication and prompt responses to inquiries.

Business Development Coordinator

ARUP
10.2019 - 12.2020
  • Client Relationship Management (360) Champion:
  • Ensured data accuracy and provided analytics for business and client planning.
  • Monitored internal approval processes against bid policy guidelines.
  • Upskilled local colleagues on the importance of CRM data accuracy.
  • Presented business pipeline and pursuit activity to the Senior Leadership Team.
  • Tested and implemented a new Cloud CRM system.
    Regarded as the CRM Champion for an office of 70+ staff.
  • New Business Coordination:
  • Summarized and provided intel at the front end of pursuits.
  • Captured leads into the CRM system and qualified them as opportunities.
  • Developed preliminary drafts of the Pursuit Plan.
  • Ensured actions in the pursuit plan were carried through by the regional bid team.
  • Client Engagement Planning:
  • Conducted preliminary research to analyze Arup’s relationship with clients, strategic partners, and competitors.
  • Used research as a benchmark for workshopping and mapping clients.
  • Facilitated conversations with stakeholders and other business leaders.

Marketing Coordinator

ARUP
02.2018 - 10.2019
  • Capability Statement Development and Client-Facing Interest:
  • Involved in Capability Statement development.
  • Keen interest in client-facing activities.
  • Collateral and Capability Framework:
  • Developed informative slide packs to brief clients about Arup.
  • Created bespoke print collateral specific to client needs.
  • Coordinated collateral for Arup's gold sponsorship at events.
  • Contributed to positioning Arup as a thought leader in Circular Economy and hydrogen energy.
  • Conference Organization and Participation:
  • Contributed to developing awards, memberships, and conference lists.
  • Worked on booth design alongside engineers and planners.
    Positioned Arup as a thought leader in relevant fields.
  • Bid Support:
  • Coordinated technical write-ups, graphics, teaming strategy inputs, track record inputs, and CV development.
  • Connected global thinking and resources to a New Zealand context.
  • Consulted with key regional and global personnel to enhance bids.
  • Identified Arup-specific offerings that were valuable for clients and projects.

Tupu Toa Internship

ARUP
10.2017 - 02.2018
  • I was introduced to the industry through an internship with the Urban Design and Planning Team. Notable projects included the Future Ferry Strategy for Auckland Transport and the Transport Agencies Investment Proposal (TAIP) Business Case Re-evaluation.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.

Education

Bachelor's Degree, Design, And Innovation (BDI) - Digital Media

Victoria University of Wellington
Wellington NZ
02.2018

Skills

  • Strategic Sales and Marketing
  • Networking and Relationship Management
  • Project Management
  • Analytical Abilities
  • Exceptional Organisational and Time Management Skills

Memberships

  • National Association of Women in Infrastructure (2017 – 2022)
  • Infrastructure New Zealand (2017 – 2022)
  • Women’s Infrastructure Network (2017 – 2022)
  • Tupu Toa Alumni (2017 – present)

References

Mark Underwood, Keolis Downer


“Having worked with Jaime on an extremely complex bid, I can quite honestly say she is a credit to Keolis Downer. Her attention to detail and stewardship of the Operate & Maintain Team Bid Program was imperative to the timely delivery of the returnables. Through Jaime's development, introduction, and management of Operate and Maintain Team bid processes the complex became clear, concise, and more importantly transparent. I highly recommend Jaime in her role and would work with Jaime again at the drop of a hat."


Auckland Senior Leadership Team, ARUP


"Jaime is really focused on going out of her way to see better integration across the office as well as get the Arup brand out there, true to who we are in New Zealand but also consistent with the Australasia region. Jaime has amazing rapport with those she works with, including colleagues in Australia, with her warm and fun approach. She is professional and astute and is not afraid to speak out, ask hard questions and get us all aligned to lift the performance and professionalism of our team."

Timeline

Senior Bid Manager

Avanade
11.2022 - Current

Bid Manager

Keolis Downer
01.2022 - 11.2022

Business Development Coordinator

Downer NZ
12.2020 - 01.2022

Business Development Coordinator

ARUP
10.2019 - 12.2020

Marketing Coordinator

ARUP
02.2018 - 10.2019

Tupu Toa Internship

ARUP
10.2017 - 02.2018

Bachelor's Degree, Design, And Innovation (BDI) - Digital Media

Victoria University of Wellington
Jaime Te Owai Gray