Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jaimi Gray

Southport,QLD

Summary

= Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in work environment.

Overview

7
7
years of professional experience

Work History

Bartender/ Bottle Service/ Promotion/ Reception

Empire Nightclub
05.2023 - 11.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.

Waitress/Gaming Attentand/Bartender

Hotel Pacific
10.2022 - 05.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Trainee

Tully Realty
01.2019 - 10.2019
  • Started out as trainee for cert III in business (incomplete)
  • I sorted files and worked on computer making window and online advertisements, preparing and sending emails

Waitress and Bar Service

Ocea Bar
01.2017 - 09.2017
  • Worked as a waitress and bar service


Café Worker

South Mission Beach Caravan Park
01.2017 - 05.2017
  • Worked in café and cleaning
  • barista
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.

Education

RSA RSG

Tully State High School
Tully, QLD

Cert III Hospitality

Tully State High School
Tully, QLD
11-2019

High School - Cert II in Kitchen Operations, Cert I in Business,

Tully High School
01.2019

Skills

  • Client-focused
  • Good communication skills
  • Patient
  • Positive attitude
  • Fast learner
  • Confident
  • Reliable
  • Honest
  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Team player attitude
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Service-oriented mindset
  • Suggestive Selling
  • Client Engagement

References

Simon Boghossian         Jarrod Alexander

Assistant Manager        Venue Manager    

ALH Group                     Empire Nightclub

0422 318 590                0434 488 982



Timeline

Bartender/ Bottle Service/ Promotion/ Reception

Empire Nightclub
05.2023 - 11.2023

Waitress/Gaming Attentand/Bartender

Hotel Pacific
10.2022 - 05.2023

Trainee

Tully Realty
01.2019 - 10.2019

Waitress and Bar Service

Ocea Bar
01.2017 - 09.2017

Café Worker

South Mission Beach Caravan Park
01.2017 - 05.2017

RSA RSG

Tully State High School

Cert III Hospitality

Tully State High School

High School - Cert II in Kitchen Operations, Cert I in Business,

Tully High School

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Jaimi Gray