Jaimie Bateman
Brookfield,QLD
Summary
I can confidently say that I am a hardworking, results-driven and passionate worker that excels in any position or environment that I walk into. I possess excellent organizational and multi-tasking skills and provide excellent, effective and memorable customer service. I am adept at following instructions, maintaining clean and tidy workspaces, and work cooperatively with team members. I will always collaborate with others to meet deadlines and goals and communicate effectively with co-workers and customers, as I am constantly striving to achieve above and beyond expectations.
Overview
7
7
years of professional experience
Work History
Lash Technician
Jaimie Lee Beauty
04.2022 - Current
- Provides top tier lash extensions with deep knowledge of both creative and technical sides of running a home-based business.
- Uses social media platforms to promote salon and services.
- Keeps workspace clean, organized and well-stocked for upcoming appointments.
- Follows strict safety standards to protect clients from injury or infection.
- Answered phone calls and emails to schedule client appointments.
- Consults with clients to understand desired look and discuss available lash options.
- Utilized exceptional customer service skills throughout lash consultations and services.
- Encouraged repeat business based on quality of service and strength of client relationships.
Domestic Cleaner
One Wish Cleaning
12.2019 - 12.2021
- Supervised and taught new employees on professional cleaning procedures and protocols.
- Adhered to professional house cleaning checklist.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Developed strong client relationships.
Cashier
Woolworth's
05.2016 - 12.2019
- Monitored self-checkout systems and provided help in resolving complex problems.
- Processed customer orders and accurately handled payment transactions.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Operated cash register to record transactions accurately and efficiently.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Met customer service goals and exceeded customer expectations.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
Education
Graduate Certificate - Lash Extensions
Lashjoy Academy
Brisbane04.2023
Certificate III - Makeup
The French Beauty Academy
Brisbane, QLD11.2020
High School Diploma -
Kenmore State High School
Kenmore, QLD12.2018
Skills
- Staff Management
- Guest Service and Support
- Service Quality
- Exceptional Time Management
- Excellent Written and Oral Communication
- Safety Requirements
- Exceptional Communicator
- COVID-19 Safety Procedures
Hobbies
Hiking, Fitness, Gardening, Photography.
Timeline
Lash Technician
Jaimie Lee Beauty
04.2022 - Current
Domestic Cleaner
One Wish Cleaning
12.2019 - 12.2021
Cashier
Woolworth's
05.2016 - 12.2019
Graduate Certificate - Lash Extensions
Lashjoy Academy
Certificate III - Makeup
The French Beauty Academy
High School Diploma -
Kenmore State High School
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