Summary
Overview
Work History
Education
Skills
Timeline
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Jaimie Carson

Shellharbour,NSW

Summary

Accomplished leader with a proven track record within the media industry, whilst enhancing operations and customer satisfaction. Expert in strategic planning and team leadership, I've significantly boosted performance outcomes and sales revenue. Skilled in operations management and motivational skills, my strategies have consistently delivered projects on-time and within budget, achieving notable increases in profit and brand awareness. Seasoned Operations Manager and talented leader with years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

25
25
years of professional experience

Work History

Operations Manager

PAROLIN Australia
08.2022 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Increased profit by streamlining operations.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.

Director

J Advertising Pty Ltd
01.2015 - Current
  • Developed a high-performing advertising agency by providing mentorship, guidance, and opportunities for professional growth.
  • Directed social media strategy, increasing followership and engagement across all channels for my clients.
  • Negotiated contracts with media securing favorable terms that benefited both parties involved.
  • Developed compelling content for various platforms, enhancing the brand''s online presence and attracting new customers.
  • Collaborated with cross-functional teams to develop integrated marketing plans that aligned with business objectives.
  • Increased brand awareness by developing and executing comprehensive marketing strategies.
  • Formed strategic partnerships and connected with potential clients to drive business development.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.

Sales Manager

Wave FM
01.2009 - 09.2015
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.

Promotions Manager, Sales Consultant

Wave FM
01.2000 - 01.2009
  • Developed comprehensive post-campaign reports that detailed performance data and insights, informing future strategy decisions for the company''s promotions.
  • Boosted brand awareness by strategizing and executing promotional campaigns across multiple platforms.
  • Optimized promotional budgets to ensure maximum return on investment while maintaining a high level of quality in promotional materials.
  • Collaborated with sales teams to design customized promotions tailored to specific client needs, resulting in improved client satisfaction rates.
  • Managed a team of promotion coordinators, ensuring smooth execution of campaigns and timely completion of tasks.
  • Established partnerships with key influencers in relevant industries, expanding the reach of the company''s promotions beyond traditional channels.
  • Analyzed market trends and competitor activities to identify new opportunities for promotional growth.
  • Coordinated cross-functional teams to execute large-scale events, creating memorable experiences for consumers and driving brand loyalty.
  • Launched successful product activations that garnered significant consumer attention and media coverage.
  • Spearheaded creative brainstorming sessions that generated fresh ideas for upcoming campaigns, fostering an innovative work environment.

Education

Some College (No Degree) - Radio And Television Broadcasting

AFTARS

Bachelor of Arts - Marketing

Macleay College Arts And Technology
1998

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Staff Management
  • Inventory Management
  • Project Management
  • Social Media Marketing
  • Customer Relationship Management (CRM)
  • Strategic Planning
  • Brand Promotion
  • Goals and performance
  • Motivational Skills
  • Sales expertise

Timeline

Operations Manager

PAROLIN Australia
08.2022 - Current

Director

J Advertising Pty Ltd
01.2015 - Current

Sales Manager

Wave FM
01.2009 - 09.2015

Promotions Manager, Sales Consultant

Wave FM
01.2000 - 01.2009

Some College (No Degree) - Radio And Television Broadcasting

AFTARS

Bachelor of Arts - Marketing

Macleay College Arts And Technology

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Jaimie Carson