Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
Generic

Jaimie Miah

EMERALD

Summary

Self-motivated Retail Store Advisor with a passion and creative flare for Retail fashion. Focused on providing a positive and unique customer service experience that facilitates store loyalty and customer retention.

Along with being highly organised and the ability to work under pressure as well as adapt to changing environments. I consider myself to be a reliable, trustworthy and enthusiastic individual who can work autonomously or in a team environment. A loyal and dedicated worker who is passionate about retail and enthusiastic to bring my skillsets to your company.

Overview

5
5
years of professional experience

Work History

Full Time Sales Advisor

Industrie Clothing
08.2023 - 01.2024
  • Exceeded sales targets, KPI's and IPC's consistently through effective product demonstrations and persuasive communication skills.
  • Collaborated with team members to achieve monthly sales goals and improve overall store performance.
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Responsible for store opening and closing, banking procedures and banking deposits, balancing tills, ensuring the store is maintained to high merchandising standards enabling co-workers to feel well-supported for trading.

Full-Time Sales Advisor

H&M
05.2022 - 08.2023
  • Monitoring sales floor and merchandise displays for a presentable condition, taking corrective action such as restocking and reorganising products.
  • Providing accurate information about promotions, customer programs and products, helping drive high customer retention and store loyalty.
  • Listening to customer details and offering matching solutions to meet wide range of requirements.
  • Assisting in product placement and visual merchandising, maintaining an attractive and inviting store environment.
  • Responsible for the Mens and Divided departments, working closely with my department Manager to observe the correct commercial actions to maximise customer experience and store profit.

Crew Member

McDonald's
05.2019 - 05.2022
  • Endorsed products by making recommendations and promoting specials.
  • Brewed coffee and tea and monitored and replenished stock levels in drink stations.
  • Take orders, prepared meals, collect customer payment.
  • Assist other team members to achieve goals and complete set tasks.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Worked front counter, drive-thru and kitchen areas.
  • Adhered to company safety standards and comply with safe food hygiene and handling policies

key achievement: upselling 37 items in the hour

Education

Belgrave Heights Christian School
Belgrave Heights, VIC
11.2021

Skills

  • Consultative style communication skills
  • Exceptional customer engagement / service
  • POS System use
  • Up-selling & cross-selling
  • Ability to multitask and well-organised
  • Flexible approach to situations and ability to adapt easily to changing environments
  • Cash / electronic eftpos handling
  • Competent in use of cafe machinery / Equipment
  • Hospitality & Service Expertise

REFERENCES

Available upon request

Timeline

Full Time Sales Advisor

Industrie Clothing
08.2023 - 01.2024

Full-Time Sales Advisor

H&M
05.2022 - 08.2023

Crew Member

McDonald's
05.2019 - 05.2022

Belgrave Heights Christian School
Jaimie Miah