Customer Service Cashier
Roll’d Vietnamese
09.2024 - 01.2025
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Answered product questions using knowledge of sales and store promotions.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
