Jainam Patel
Parramatta,NSW
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Sales Associate
Johnny's And Ashley's Furniture Group
09.2022 - 07.2024
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Warehouse Administrator
Metro
08.2022 - 10.2022
- Managed daily warehouse operations, ensuring adherence to safety regulations and maintaining a clean work environment.
- Maintained accurate records of incoming shipments, ensuring proper documentation for customs compliance purposes when necessary.
- Collaborated with other departments to address any logistical concerns or challenges promptly.
- Reduced order processing time by coordinating with cross-functional teams and optimizing workflow procedures.
- Enhanced customer satisfaction levels with timely order fulfillment and accurate inventory tracking.
Insurance Consultant
Bajaj Allianz Life Insurance Co
03.2021 - 07.2022
- Conducted thorough policy reviews for existing clients, identifying gaps in coverage and recommending appropriate solutions.
- Increased customer satisfaction ratings through timely claims processing and consistent communication with clients.
- Delivered tailored insurance presentations to diverse audiences, demonstrating the benefits of specific policies and coverage options.
- Educated clients on insurance policies and procedures.
- Analyzed customer needs to provide customized insurance solutions.
Education
Master Of Information Technology - Software Design And Development
Central Queensland University
Sydney, NSW07.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Verbal/written communication
- Stocking and Receiving
- Sales expertise
- POS System Operation
- Inventory Audits
- Documentation
Languages
English
Full Professional
Timeline
Sales Associate
Johnny's And Ashley's Furniture Group
09.2022 - 07.2024
Warehouse Administrator
Metro
08.2022 - 10.2022
Insurance Consultant
Bajaj Allianz Life Insurance Co
03.2021 - 07.2022
Master Of Information Technology - Software Design And Development
Central Queensland University
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