Jair Sebastian Narvaez Soria
Footscray,VIC
Summary
Enthusiastic and adaptable professional with a background in Mechatronic engineering and hospitality, currently seeking a customer-focused role in a high-energy environment. I’m passionate about delivering excellent customer service and creating memorable guest experiences. With hands-on experience in hospitality and a natural ability to connect with people, I excel at resolving issues and supporting collaborative teams. I bring a strong work ethic, a positive attitude, and a commitment to maintaining high standards of presentation and professionalism.
Overview
5
5
years of professional experience
Work History
Houseman
Pullman Hotels And Resort
08.2024 - Current
- Delivering and collecting clean and used linens.
Restocking cleaning supplies, toilet paper, towels, soaps, etc. - Vacuuming and mopping hallways, lobbies, lounges, and staircases.
- Keeping public restrooms clean and stocked.
- Keeping housekeeping closets and carts clean and organized.
- Notifying the maintenance department of any damage or necessary repairs.
Floor Team Leader
Baroq House Bar
10.2023 - Current
- Coordinate waitstaff and bartenders during shifts, assign tables or service areas to team members.
- Ensure staff follow proper service standards and procedures.
- Ensure guests are satisfied with the service and overall experience, monitor wait times and address any service delays promptly.
- Oversee cleanliness and presentation of the bar and dining areas.
- Report incidents, customer feedback, and team needs to management, ensure smooth coordination between the bar, kitchen, and floor staff.
Food and Beverage Attendant
Delaware North
10.2024 - Current
- Provide excellent customer service and assist guests with food and beverage selections, ensuring a positive dining experience.
- Assisted with event setup and tear-down, ensuring a smooth and successful event at Melbourne Cricket Ground and Marvel Stadium.
- Supported customer inquiries related to transactions using the POS system.
Warehouse Supervisor
Monde Nissin
03.2023 - 07.2024
- Supervise warehouse staff and assign daily tasks and shifts.
- Train the team in safety practices and operational procedures.
- Ensure inventory records are accurate and up to date and coordinate cycle counts and full inventory audits.
- Keep the warehouse clean, organized, and well-labeled and optimize the use of storage space.
- Prepare reports on productivity, stock discrepancies, and operational problems.
Administrador
Khallpador
03.2020 - 04.2021
- Company Overview: Emprendimiento propio
- Emprendimiento propio
Education
Mechanical, Electronic, And Control Systems Engine
Universidad UTE
01.2021
Skills
- Customer Service
- Effective Communication
- Teamwork
- Productivity improvement
- Project planning
- Adaptability and willingness to learn
- Creative Thinking
Languages
English
Spanish
Timeline
Food and Beverage Attendant
Delaware North
10.2024 - Current
Houseman
Pullman Hotels And Resort
08.2024 - Current
Floor Team Leader
Baroq House Bar
10.2023 - Current
Warehouse Supervisor
Monde Nissin
03.2023 - 07.2024
Administrador
Khallpador
03.2020 - 04.2021
Mechanical, Electronic, And Control Systems Engine
Universidad UTE
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