Katarina Basaric
Liverpool,NSW
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Bartender
Waterworks Hotel
Botany, NSW
08.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Manager
The Empire Hotel
Annandale, NSW
10.2023 - 08.2024
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Demonstrated adaptability in responding to unexpected scheduling changes, maintaining seamless operations during unforeseen circumstances.
Manager
Thomas Hotels
Rosebery, NSW
10.2019 - 10.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Managed senior-level personnel working in marketing and sales capacities.
Laser Technician /Receptionist
Evolution Laser Clinic
Randwick, NSW
07.2017 - 11.2019
- Recommended follow-up visits and additional services and products to help clients pursue wellness goals.
- Built strong relationships with customers to drive repeat business.
- Discussed procedures and treatment options with clients.
- Handled busy schedules and stayed on top of key deadlines.
- Performed consultations for patients before scheduling treatments.
- Maintained treatment rooms and workstations in compliance with OSHA standards to deliver safe and therapeutic experiences.
Education
Diploma of Beauty Therapy - Beauty Therapy
Ultimo Tafe
06.2017
Skills
- Complex Problem-Solving
- Scheduling and Coordinating
- Managing Cash Register
- Employee Training
- Customer Relationship Management
- Issue and Conflict Resolution
- Sales and Marketing
- Time Management
- Budget Controls
Timeline
Bartender
Waterworks Hotel
08.2024 - Current
Manager
The Empire Hotel
10.2023 - 08.2024
Manager
Thomas Hotels
10.2019 - 10.2023
Laser Technician /Receptionist
Evolution Laser Clinic
07.2017 - 11.2019
Diploma of Beauty Therapy - Beauty Therapy
Ultimo Tafe