Jakara Henley

• Proven ability to learn quickly and adapt to new situations.
• Collected cash bets from players and documented amounts in records.
• Explained game instructions and rules to customers.
• Responded to inquiries by addressing player questions about game operations, machine functions and payouts.

• Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
• Understood and demonstrated proper play of games to promote safety practices while opening, operating and closing venue.
• Informed manager of duty of significant concerns, broken machines, out-of-order games and problems.

• Maintained neat, clean and professional appearance to meet business dress code policy.
• Checked ID cards and verified bar guests were of legal age.
• Operated POS system to collect payments from customers.
• Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
• Adhered to alcohol policies and procedures and complied with local and state laws.

• Cleaned counters, machines, utensils, and seating areas daily.
• Listened carefully to customer requests and created personalised, delicious beverages, which improved sales.
• Created various hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

• Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
• Cooked assembled pizzas in the oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in the electronic system from start to finish.
• Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.

• Cultivated warm relationships with regular customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.

• Performed daily food preparation tasks by chopping, slicing and dicing various foods and ingredients.
• Worked closely with other kitchen staff to facilitate the timely completion of orders.
• Interacted with customers to address kitchen-related complaints and praise.
• Worked in a fast-paced environment with sense of urgency to serve guests quickly.

- Waitressing

- Occasional operation of Bottle Shop

- Bar Assistant

• Collaborated with various team members to meet guests' requests.
• Exhibited high energy and professionalism when dealing with clients and staff.

• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Followed recipes and chef instructions to prepare food correctly.

- Waiting and servicing tables

- Accepted food orders & used cash registers