Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jake Burns

Bendigo,VIC

Summary

Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.

Overview

7
7
years of professional experience

Work History

Assistant Manager

KFC
Bendigo , VIC
11.2020 - Current
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Created reports on sales trends, inventory levels, and financial data.
  • Established processes for monitoring customer satisfaction levels.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Resolved conflicts between team members in an effective manner.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Analyzed business performance data and forecasted business results for upper management.

Kitchen Cook

Green Olive
Bendigo, VIC
09.2022 - 12.2022
  • Stocked kitchen with supplies such as food ingredients and cooking utensils.
  • Assisted in training new cooks on proper methods of preparing meals.
  • Conducted regular maintenance checks on kitchen appliances to ensure safety.
  • Cooked meats, fish, vegetables and other foods according to recipes or customer's orders.
  • Baked breads, cakes, pies and other pastries as required by the chef.
  • Organized kitchen storage areas to maintain cleanliness and orderliness.
  • Monitored quality of ingredients used in the preparation of food items.
  • Plated finished dishes according to presentation guidelines set by head chef.
  • Prepared salads, appetizers and cold dishes according to recipes.

Kitchen Hand

National
Bendigo, VIC
06.2021 - 07.2021
  • Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
  • Maintained inventory of kitchen supplies and equipment needs.
  • Operated dishwashers to sanitize dishes and silverware.
  • Organized storage areas for efficient access to items when needed.
  • Followed recipes and customer requests to prepare meals.

Team Member

Hungry Jacks
Shepparton, VIC
08.2018 - 09.2019
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Maintained a clean and organized work area throughout shift.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Provided customer service support to ensure satisfaction.
  • Greeted customers upon entering the store with friendly demeanor.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.

Education

Certificate 3 In Hospitality -

KFC
Bendigo, VIC
11-2021

High School Diploma -

Greater Shepparton Secondary Collage
Shepparton, VIC
07-2020

Certificate 2 In Kitchen Operations -

TAFE
Shepparton, VIC
03-2019

Skills

  • Shift scheduling
  • Employee training
  • Sales reporting
  • Conflict resolution
  • Inventory management
  • Negotiation
  • Sales growth
  • Workplace safety compliance
  • Performance evaluation
  • Cost reduction
  • Sales forecasting
  • Food preparation
  • Customer service
  • Kitchen safety
  • Cooking techniques
  • Food storage
  • Kitchen equipment operation and maintenance
  • Cooking

Timeline

Kitchen Cook

Green Olive
09.2022 - 12.2022

Kitchen Hand

National
06.2021 - 07.2021

Assistant Manager

KFC
11.2020 - Current

Team Member

Hungry Jacks
08.2018 - 09.2019

Certificate 3 In Hospitality -

KFC

High School Diploma -

Greater Shepparton Secondary Collage

Certificate 2 In Kitchen Operations -

TAFE
Jake Burns