Jake Campbell
Gosford,NSW
Summary
Experienced direct care worker in the OOHC sector working with vulnerable and complex young people and families at risk. Striving to achieve positive outcomes for young people that have experienced significant trauma in their early developmental years.
Adept at utilising a trauma informed approach to building relationships with young people and their families to help them on their journey to healing and a brighter future.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Therapeutic Practice Coordinator
Safe Places For Children
09.2023 - Current
- Remain current with best practice in trauma informed care, legislative knowledge and licencing process applying this when advising on practice on therapeutic strategies and behaviour support planning. Be an advocate and guide for meeting the therapeutic needs of young people through engagement with internal and external stakeholders.
- Promote Therapeutic Crisis Intervention (TCI). Will be able to offer and deliver a variety of TCI training packages which can be tailored to the needs of the area.
- Post-crisis support. Support front-line team members and operational leaders to provide post crisis responses and support following critical incidents, including critical incident analysis.
- Facilitate case review functions at a local level to provide recommendations and expertise in care planning through Case Clinics, and associated documentation including PBSP’s in a way that drives quality outcomes and therapeutic care for our Young People.
- Provide a voice to the Young People in our care through annual survey’s, team meetings and site visits.
- Consult, as required, on intakes and referrals, including risk assessments and supporting the team to prepare the property and planning after a referral has been confirmed.
- Conduct consultations in our homes, engage with young people and their care teams to assist with the implementation of the therapeutic milieu.
Quality Systems Manager
Safe Places For Children
08.2022 - 09.2023
- Review and Audit YP Case Sites for any gaps in compliance in accordance with State specific requirements
- Develop a plan to address trends and gaps identified throughout the audit process. Make recommendations through root cause analysis in collaboration with teams for continuous improvement.
- Support the Department to facilitate their site monitoring inspections and documentation inspections. Support Operations through the process of preparation, inspection, and closing.
- Undertake Root Cause Analysis processes
- Development of corrective action plans
- Improve organisational practice including monitoring and oversight of restrictive practices.
- Provide Specialist Advice on licensing & legislative requirements. Ensure SPFC meets all standards ad requirements associated to licensing, audit and quality systems management.
- Lead State Relicense/Recertification activities. Delivering care services in line with the States standards. Ensure we remain a licensed service with each state.
Case Manager
Safe Places For Children
08.2021 - 08.2022
- Observing safety standards and protocols for that particular home and young person
- Working with the child to learn life skills in a planned and supported way as part of a team, identify areas where child’s needs could be better met.
- Supervision of a team of youth worker professionals, facilitation of team meetings and performance management, where necessary
- Case management tasks such as rostering, case planning and case inductions Providing on call support and professional advice Liaison with key support agencies
- Ensure delivery of high-quality care leading to positive outcomes for the child, such as building relationship and life skills, engaging in education and improved health and hygiene
Senior Youth Worker
Safe Places For Children
03.2021 - 08.2021
- Collaborated with community partners to create opportunities for youth to gain valuable skills and experiences.
- Evaluated program effectiveness by analyzing participant feedback and making necessary improvements.
- Promoted a safe and inclusive environment by addressing conflicts and facilitating open communication among participants.
- Supervised a team of junior youth workers, providing training and support as needed for their success in the role.
- Developed strategies to address challenging behaviors in youths while maintaining a positive group dynamic.
- Provided crisis intervention services when necessary, connecting youths with appropriate mental health resources during times of acute stress or trauma.
Youth Worker
Next Step Community Services
07.2020 - 02.2021
- Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
- Mentored new staff members to promote professional growth within the team and ensure consistent service quality across all programs.
- Developed strong relationships with community partners to secure resources and opportunities for the youth served.
Education
Train The Trainer Course - Therapeutic Crisis Intervention
Cornell University
2023
Diploma - Youth Work
TAFE NSW
Gosford, NSW2022
Cert III - Family And Community Services
TAFE NSW
Gosford2020
Skills
- Relationship building
- Providing trauma informed care
- Therapeutic Crisis Intervention
- Delivering training packages and case clinics to groups
- Attention to detail
Certification
Therapeutic Crisis Intervention trainer.
WWCC: WWC2059903E
Languages
German
Professional Working
Timeline
Therapeutic Practice Coordinator
Safe Places For Children
09.2023 - Current
Quality Systems Manager
Safe Places For Children
08.2022 - 09.2023
Case Manager
Safe Places For Children
08.2021 - 08.2022
Senior Youth Worker
Safe Places For Children
03.2021 - 08.2021
Youth Worker
Next Step Community Services
07.2020 - 02.2021
Train The Trainer Course - Therapeutic Crisis Intervention
Cornell University
Diploma - Youth Work
TAFE NSW
Cert III - Family And Community Services
TAFE NSW
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