Jake Dennerley
Inverloch,VIC
Summary
Driven professional with a proven track record at Esplanade Hotel - Inverloch, excelling in organizational skills and employee mentoring. Enhanced team efficiency and customer satisfaction through effective communication and leadership. Skilled in data entry and conflict resolution, significantly contributing to smooth operations and positive work environment. Reliable employee with time management and teaming abilities.
Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Key Staff Member
Esplanade Hotel - Inverloch
09.2022 - 10.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Liaised with management and other departments to maintain smooth operations.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
- Assisted with onboarding new staff members, providing orientation and support.
- Developed and improved time management and organizational skills to maximise personal productivity.
General Hands
Paul The Pieman
12.2019 - 09.2021
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Supported daily operations by performing cash handling responsibilities accurately and efficiently.
- Maintained clean and attractive product displays to entice customer purchases.
- Boosted cafe efficiency through diligent cleaning and restocking of supplies during peak hours.
Education
High School Diploma -
Bass Coast College
Wonthaggi, VIC10.2023
Skills
- Strong teamwork
- Data Entry
- Scheduling and Coordination
- Employee Mentoring
- Teamwork and Collaboration
- Organizational Skills
- Time Management
- Analytical Thinking
- Task Prioritization
- Event Planning
- Conflict Resolution
Timeline
Key Staff Member
Esplanade Hotel - Inverloch
09.2022 - 10.2024
General Hands
Paul The Pieman
12.2019 - 09.2021
High School Diploma -
Bass Coast College
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