Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jake Despolon

Lake Munmorah

Summary

Dedicated Store Team Member with a proven track record at MacDonalds, enhancing customer satisfaction and fostering a positive shopping environment. Skilled in cash register operation and customer engagement, I consistently maintained high cleanliness standards and store presentation. Known for reliability and strong interpersonal skills, I effectively increased return visits through exceptional service and teamwork.

Friendly and dependable with positive outlook. Understands customer service fundamentals and operates point-of-sale systems. Committed to creating welcoming shopping experience and ensuring customer satisfaction.

Overview

2
2
years of professional experience

Work History

Kitchen Hand

Coast's Kitchen
03.2022 - 06.2024
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Store Team Member

MacDonalds
02.2023 - 02.2024
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Developed strong relationships with regular customers which increased return visits.
  • Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
  • Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
  • Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
  • Ensured store presentation met company standards by arranging displays attractively and keeping shelves wellstocked.
  • Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
  • Fostered positive shopping environment, greeting customers warmly upon entry.
  • Organized backroom supplies, improving efficiency in restocking efforts.

Education

School Certificate -

Gorokan High School
Gorokan, NSW

Skills

  • Cleanliness and hygiene
  • Workplace safety
  • Store maintenance
  • Reliability and punctuality
  • Stock replenishment
  • Cash handling accuracy
  • Customer engagement
  • Reliable and responsible
  • Customer service
  • Friendly and helpful
  • Strong communication and interpersonal skills
  • Customer assistance
  • Decision-making
  • Cash register operation
  • Flexible hours

Timeline

Store Team Member

MacDonalds
02.2023 - 02.2024

Kitchen Hand

Coast's Kitchen
03.2022 - 06.2024

School Certificate -

Gorokan High School

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Jake Despolon