Jake Ellis
Wakerley,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.· Utmost commitment to safety and a high level of personal integrity. Detail-oriented team player with strong communication and interpersonal skills.
Overview
13
13
years of professional experience
Work History
AIRFIELD DEFENCE GUARD
Royal Australian Airforce
01.2022 - Current
- Obeyed lawful orders of leaders with energy and enthusiasm and worked together with team members cohesively to accomplish everyday tasks, job assignments.
- Performed basic communication functions and operated communications equipment.
- Relayed information to decision-makers who determined best course of action.
- Behaved in ways that demonstrated adherence to Defence's core values including loyalty, duty, respect, selfless service, honor, integrity and personal courage.
- Managed conflicts in accordance with organization's guidelines and presented oneself in professional and respectful manner at all times.
- Provided security for Royal Australian Airforce installations and air assets by conducting quick reaction force, guard tasks and aircraft security operations.
- Conducted reconnaissance operations to gather intelligence on enemy positions.
- Coordinated closely with allied forces during joint operations, enhancing interoperability and mission effectiveness.
- Employed various weapons systems proficiently in both offensive and defensive engagements.
- Built strong relationships with local communities, fostering trust and cooperation for successful missions.
Infantry Soldier
AUSTRALIAN ARMY
09.2017 - 01.2022
- Performed basic communication functions and operated communications equipment.
- Relayed information to decision-makers who determined best course of action, gathering information from within areas under control
- Behaved in ways that demonstrated adherence to Defence's core values including loyalty, duty, respect, selfless service, honor, integrity and personal courage.
- Managed conflicts in accordance with organization's guidelines and presented oneself in a professional and respectful manner at all times.
- Patrolling and surveillance
- Dismounted and mechanized infantry tactics
- Offensive and defensive operations
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Coordinated infantry positioning and equipment locations to facilitate safety and efficiency.
- Utilized critical thinking to analyze situations and formulates decisions.
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactics.
- Coordinated closely with allied forces during joint operations, enhancing interoperability and mission effectiveness.
Smartwatch Officer and Community Engagement Officer
CITY OF ROCKINGHAM
11.2015 - 09.2017
- Conducted regular patrols of key areas to spot and control security concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Reported suspicious activities and persons to law enforcement.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Revenue Protection Officer/ Shift Supervisor
MSS SECURITY
12.2013 - 11.2015
- Collaborated with local law enforcement agencies during investigations and emergencies, fostering positive working relationships.
- Provided a physical presence on metropolitan train services
- Conducted ticket inspections on metropolitan trains and fare gates
- Issued infringement notices to fare evaders
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Trained new Revenue Protection Officers on company policies, standard operating procedures, and best practices for effective security operations.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Patrol Officer
WILSON SECURITY
10.2012 - 11.2013
- Conducted regular patrols of key areas to spot and control security concerns.
- Patrolled and monitored premises in company vehicle and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Ticket Scanner
TSS
09.2011 - 09.2012
- Increased guest satisfaction by addressing concerns promptly and courteously during ticket scanning process.
- Collaborated with security personnel to ensure safety of all attendees by detecting fraudulent tickets or unauthorized entry attempts.
- Reduced wait times at entrance points by swiftly identifying errors in printed or digital tickets, facilitating quick resolution or redirection to appropriate staff members.
- Maintained smooth entry flow by quickly resolving ticketing issues and discrepancies.
- Greeted customers with smile and provided friendly, knowledgeable service.
Skills
- Can-do approach in a strong team environment
- Excellent work ethic
- Good level of physical fitness
- Ability to work outdoors in all weathers and in cramped conditions
- Flexibility in the delivery of hours to accommodate changing job demands
- Willingness to function in a work environment that requires a high level of personal responsibility for the work performed
- A strong safety focus in the workplace
- Effective communication skills and good coordination with co-workers
- Deliver results in time and within the assigned quantity of resources
- Follow directions and comprehend written and verbal instructions
- Ability to work with minimal supervision and tight deadlines
Qualifications
- Certificate IV in Business
- Certificate II in Security Operations
- Certificate III in Police Studies
- Provide First Aid
References
Small
04
Timeline
AIRFIELD DEFENCE GUARD
Royal Australian Airforce
01.2022 - Current
Infantry Soldier
AUSTRALIAN ARMY
09.2017 - 01.2022
Smartwatch Officer and Community Engagement Officer
CITY OF ROCKINGHAM
11.2015 - 09.2017
Revenue Protection Officer/ Shift Supervisor
MSS SECURITY
12.2013 - 11.2015
Patrol Officer
WILSON SECURITY
10.2012 - 11.2013
Ticket Scanner
TSS
09.2011 - 09.2012
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