Jake Farquhar

• Greeted customers and provided excellent customer service.
• Greeted frequent visitors by name and explained new promotions.
• Completed regular bar inventories and daily requisition sheets.
• Developed good working relationships with fellow employees through effective communication.
• Processed payments accurately and efficiently with POS system.
• Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
• Recommended food and drinks to patrons based on preference, pairings and special promotions.
• Effectively multitasked within fast-paced environment.
• Resolved customer complaints in a professional manner.
• Utilized various software and tools to streamline processes and optimize performance.

have been trained and worked across multiple kitchen locations, including CYO, Connor Village Pub, Tilly's Garden, The Steak House, The Byford Tavern, Melaleuka Farm Merchants, and Paperbark Burger Co.

Skills

• Supervised kitchen food preparation in demanding, high-volume environments.
• Conducted daily inventory checks.
• Assisting with the identification and prevention of stock discrepancies, keeping a detailed log of all waste food, as well as order in fresh produce
• Handled and resolved customer complaints in an effective manner, resulting in positive resolutions.
• Follow company SOPs to the highest standard, maximizing company profits, creating daily specials, and contributing ideas to engage customers and the community.
• Performed as head chef to maintain team productivity and restaurant quality.
• Assisted with interviewing, hiring and training kitchen personnel.
• Provided guidance and direction to subordinates through coaching, counseling, mentoring, and performance reviews.
• Monitored costs associated with food production and labor expenses to maintain budgetary goals.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Worked effectively in team environments to make the workplace more productive.

• Kept store inventory tidy and well-organized at all times.
• Delivered exceptional customer service aligned with brand guidelines.
• Managed POS system transactions, including EFTPOS and cash.
• Executed opening and closing tasks for each shift, ensuring leadership and timeliness.

• Monitored air quality in work areas where hazardous substances were present to maintain a safe environment.
• Developed standard operating procedures for handling and disposing of hazardous materials safely and efficiently.
• Performed decontamination processes on equipment exposed to potentially dangerous chemicals or materials.
• Adhering strictly to safety regulations governing asbestos removal operations.
• Coordinated activities of subcontractors, laborers, and other personnel involved in the asbestos removal process.
• Managed the inventory of tools and equipment related to asbestos removal projects.

• Company Overview: (work experience)
• Assisted customers by answering questions, providing merchandise and expertise, processing orders and handling payments
• Assist in the kitchen as required
• (work experience)