Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jake Ferguson

Port Macquarie

Summary

Dynamic Lead Fire Technician with extensive experience at Coastal Fire Protection, excelling in fire panel programming and maintenance. Proven ability to troubleshoot complex issues and deliver exceptional customer service. Strong team player with a commitment to safety and compliance, consistently enhancing operational efficiency and fostering positive client relationships.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Lead Fire Technician

Coastal Fire Protection
Port Macquarie
04.2013 - Current
  • Developed a strong working knowledge of different types of fire panels and associated equipment.
  • Inspected fire system conditions and identified necessary repairs or replacements.
  • Conducted routine maintenance on fire alarms and emergency lighting systems.
  • Performed routine maintenance on all fire protection equipment to ensure proper operation.
  • Programmed fire alarm panels using manufacturer's software applications.
  • Responded to service calls and resolved issues with fire safety equipment.
  • Completed all work in alignment with company standards to ensure safety and compliance.
  • Maintained accurate service records and maintenance logs to ensure regulatory compliance.
  • Assisted in developing emergency response plans for various facilities.
  • Assisted in training other technicians for independent work.
  • Managed inventory of tools and supplies to support efficient service operations.
  • Built positive relationships with customers by providing excellent customer service.
  • Updated job status reports with detailed notes on work performed each day.
  • Collaborated with other technicians during complex installations, repairs and annual servicing requiring multiple steps.
  • A strong understanding of AS1670 and AS3786.
  • Exhibited strong fault finding and critical thinking skills during fire safety inspections, installations and maintenance.
  • Ability to test fire pumps, sprinkler suppression systems and gaseous systems.

Education

Newman Senior Technical Collage
Port Macquarie
01.2013 - 05.2013

St Josephs Regional College
Port Macquarie

Skills

  • Fire panel programming and maintenance
  • Fault finding and repair
  • Strong social skills and customer service
  • Ability to work both independently and as part of a team

Certification

  • Australian driver's licence
  • White card
  • Transitional licences through FPA
  • WWC and Police checks

Timeline

Lead Fire Technician

Coastal Fire Protection
04.2013 - Current

Newman Senior Technical Collage
01.2013 - 05.2013

St Josephs Regional College
Jake Ferguson