Summary
Overview
Work History
Education
Skills
Timeline
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Jake Gechevski

Summary

I am a motivated and results-driven sales professional with a great deal of experience and success in both direct sales and management roles at JB Hi-Fi. I take pride in consistently exceeding sales KPI's, building strong, long-standing customer relationships, and leading high-performing teams to success. I'm an upbeat, adaptable and driven candidate with the proven ability to work both in a team and individually. I'm jumping at this opportunity to pursue a career in sales and challenge myself, building my own brand in this industry. My past sales experience and passion for helping customers, paired with a long standing passion for cars has me both excited and certain this role would be perfect for me and a great fit for your dealership!

Overview

7
7
years of professional experience

Work History

Sales Manager

JB-Hi-Fi
06.2023 - Current
  • 1 of 10 stores to achieve a national benchmark for sales coaching for the company, resulting in my own structure and techniques being used for company wide training.
  • Supporting my sales teams in managing customer relationships and providing an outstanding example of hospitality and service.
  • Performed this role successfully in 4 different stores to date. Utilised by my Area Manager due to my performance and adaptability, to influence multiple stores with opportunities in their own management and sales teams..
  • Learned CRM software for tracking customer interactions, and sales performance. Using this software for customer follow-up with both excellent, and opportunistic interactions.
  • Built long-lasting customer relationships through excellent customer service and consistent follow-ups. Multiple customers and their respective families following me from store to store.
  • Handled customer relations issues, enabling quick resolution, and customer satisfaction.
  • Organised regular sales meetings to review progress, share best practices, remain aligned as a team and set achievable targets for continued success.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in meeting deadlines. These included overall sales volume, quality metrics and customer experience.
  • Provided ongoing training and mentorship for junior sales staff, enabling professional development and career growth through both management at JB and external roles.
  • Attended multiple industry events and conventions to expand own knowledge to pay forward with team.
  • Enhanced team performance with comprehensive and consistent training sessions. Focusing on product knowledge and sales techniques performed weekly, with an emphasise on recognition.

Telco Sales Coordinator

JB-Hi-Fi
02.2021 - 06.2023
  • Consistently exceeded Telstra's incentive targets by identifying customer needs and providing catered solutions. Top 10 nationally for incentive generated in my first quarter with over 100k in Telstra services.
  • Built a capable and self-sufficient team through upskilling and sharing of knowledge and techniques. Leading by example to be respected by a well-driven and motivated team.
  • Built strong rapport with diverse customers, creating trust and long-term loyalty. This resulted in repeat business when my regulars consistently returned to me at the end of their contract periods.
  • Focus on product knowledge and features enabling me to handle objections/concerns confidently to close contracts in a fast-paced environment.
  • Consistently up to date on mandatory compliance training, as well as the fast changing nature of Telstra CIS. Allowing myself and the team to provide solutions beyond customers expectations.
  • Managed end-to-end sales processes including customer qualification, documentation, and compliance checks.
  • Demonstrated ability to build value and bundle products/services to suit specific/niche customer needs.
  • Effectively trained and developed new staff around Telstra's sales force systems, as well as compliant and effective sales techniques.
  • Demonstrated consistent numbers myself, as well as the growth of the surrounding team, resulting in multiple secondments at other JB stores to develop others.

Event Technician - Gaming and VR

Iconic Nerd
04.2020 - 02.2022
  • Assisted my close friend with his gaming/vr business on weekends and on my RDO's while at JB.
  • Transported and set up gaming consoles, VR equipment, and entertainment booths at schools and community events.
  • Assisted in building a website and adding various popular culture products to be itemised in the shop.
  • Operated and supervised VR and gaming stations, ensuring a safe, fun, and engaging experience for children and students.
  • Coordinated event logistics, including scheduling, equipment maintenance, and setup/pack-down processes.
  • Provided technical support and troubleshooting for gaming and VR hardware on-site during events.
  • Contributed to a positive and memorable event atmosphere, encouraging participation and enjoyment across the board.

Counter Specalist

JB-Hi-Fi
09.2018 - 02.2021
  • Hired as a Peak-Trade Casual, going on to prove myself for a full-time contract.
  • Processed customer transactions efficiently, ensuring accuracy in handling cash and finance payments.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of the counter area, adhering to health and safety standards.
  • Warmly welcomed customers upon approaching counter and placing orders.

Education

High School Diploma -

Picton High School
Picton, NSW
10-2018

Skills

  • Catered Solution Building
  • Objection/Concern Handling
  • Efficient Customer Rapport Building
  • Verbal and Written Communication
  • Interpersonal Skills
  • Upbeat and Driven
  • Long Term Passion for Cars
  • Goal Oriented
  • Well Versed in KPI's
  • Team Player
  • Efficient Under Pressure
  • Embraces Challenge

Timeline

Sales Manager

JB-Hi-Fi
06.2023 - Current

Telco Sales Coordinator

JB-Hi-Fi
02.2021 - 06.2023

Event Technician - Gaming and VR

Iconic Nerd
04.2020 - 02.2022

Counter Specalist

JB-Hi-Fi
09.2018 - 02.2021

High School Diploma -

Picton High School

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Jake Gechevski