Summary
Overview
Work History
Education
Skills
Project Experience
Affiliations
References
Timeline
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Jake Hoppe

Newcastle,NSW

Summary

Dynamic Engagement Director with 6+ years of engagement experience a proven track record at Commex Engagement, adept at leading multi-disciplinary teams and crafting impactful community engagement strategies. Expert in stakeholder consultation and crisis management, successfully enhancing community resilience through strategic outreach initiatives during major flood events. Committed to delivering exceptional communication solutions across diverse sectors.

Overview

6
6
years of professional experience

Work History

Community Engagement Director

Commex Engagement
01.2023 - Current
  • Led teams of up to seven on multi-disciplinary projects to execute community engagement initiatives throughout Australia.
  • Developed comprehensive community engagement plans for local and state governments.
  • Managed complex communication strategies for high-profile infrastructure projects of state significance.
  • Delivered targeted engagement services to clients in energy and linear infrastructure sectors.
  • Facilitated workshops to enhance client relationships and improve service delivery.

Engagement and Communications Consultant

Arch Artifex
01.2022 - 12.2022
  • Delivered engagement and communication services to clients in road and rail sectors.
  • Developed and executed communication and engagement strategies for diverse clients.
  • Created tender documentation and responses to support broader business initiatives.
  • Provided comprehensive consultancy across all infrastructure sectors, including environmental and engineering services.

Public Information and Community Capability / Engagement Officer

New South Wales State Emergency Service
01.2020 - 12.2022
  • Spearheaded community engagement programs to improve understanding of flood and natural hazard risks across Northern NSW.
  • Managed a team of over 60 community engagement officers during major flood events, including the 2022 North Eastern NSW Floods.
  • Delivered 15 community flood forums targeting areas impacted by significant flood events.
  • Enhanced community resilience through strategic outreach initiatives and effective emergency messaging.

Education

Master of Business Administration (Management) -

Australian Graduate School of Management (UNSW)
Sydney
05.2025

Graduate Certificate - Business

Australian Graduate School of Management (UNSW)
Sydney
05-2024

Bachelor of Criminology / Laws -

University of Newcastle
Newcastle
01.2023

Some College (No Degree) - IAP2 Certificate in Engagement

IAP2 Australasia

Skills

  • Community engagement
  • Strategic planning
  • Project management
  • Communication strategies
  • Stakeholder consultation
  • Public outreach
  • Crisis management
  • Workshop facilitation
  • Organizational development

Project Experience

Sydney Metro - Southwest SWM4 - Communications and Engagement Manager

  • Managed and supported contractor engagement and communication activities across over 60 work locations
  • Managed complaints, ministerial inquiries, and public affairs campaigns for the contractor

Transport for NSW - Great Western Highway - Community Relations Manager

  • Led planning and delivery of engagement and communications activities for Great Western Highway Upgrade at Little Hartley
  • Managed negotiated community agreements with 98% support
  • Managed complaint handling, mitigation, and reporting activities
  • Nominee for IAP2 Project of the Year, 2025

APA / Snowy Hydro - Hunter Power Project - Land Access and Community Manager

  • Managed land access negotiations and engagement throughout construction delivery
  • Oversaw a proactive engagement and education campaign, which resulted in 0 avoidable complaints during delivery

Other

  • APA - Western Outer Ring Main (WORM) - Land Access and Community Manager
  • Jemena / Zinfra - Kurri Kurri Offtake Metering Station - Land Access Lead
  • Transport for NSW - Heathcote Road Upgrade -Community Engagement Manager
  • Sutherland Shire Council - Various Waterways Projects - Engagement Lead

Affiliations

TEDxCooksHill - President

Management of operations and all activities associated with Australia's leading TEDx event, TEDxCooksHIll

References

References available upon request.

Timeline

Community Engagement Director

Commex Engagement
01.2023 - Current

Engagement and Communications Consultant

Arch Artifex
01.2022 - 12.2022

Public Information and Community Capability / Engagement Officer

New South Wales State Emergency Service
01.2020 - 12.2022

Master of Business Administration (Management) -

Australian Graduate School of Management (UNSW)

Graduate Certificate - Business

Australian Graduate School of Management (UNSW)

Bachelor of Criminology / Laws -

University of Newcastle

Some College (No Degree) - IAP2 Certificate in Engagement

IAP2 Australasia
Jake Hoppe