Jake Jackson
Donnybrook
Summary
At McDonald's, I excelled as a Restaurant Manager, enhancing operational efficiency and quality through staff training and customer engagement. My leadership significantly improved service standards, leveraging skills in team management and inventory control.
I controlled and managed the P&L lines for the Restaurant.
Currently hold a white card and have my driving license.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
McDonald's
02.2014 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Education
High School Diploma -
Whittlesea Secondary Collage
Whittlesea, VIC08-2016
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
Timeline
Restaurant Manager
McDonald's
02.2014 - Current
High School Diploma -
Whittlesea Secondary Collage
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