Summary
Overview
Work History
Education
Skills
Licenses
References
Timeline
Generic
Jake Jeffrey

Jake Jeffrey

Bacchus Marsh,VIC

Summary

Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

11
11
years of professional experience

Work History

Owner Operator

Body Fit Training (BFT)
04.2022 - Current
  • Increased member satisfaction by providing high-quality member experience and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Implemented successful marketing strategies, resulting in increased brand awareness and member numbers.
  • Established strong relationships with members, ensuring consistent delivery of programs

Personal Trainer

BFT Bacchus Marsh
01.2021 - Current
  • Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
  • Increased client retention through consistent communication, motivation, and support.
  • Fostered a positive workout environment with upbeat energy and professional demeanor.

Personal Trainer

F45 Training
01.2020 - 02.2021

Customer Service Officer, Operations Department

AWH Pty Ltd
11.2016 - 01.2021
  • Enhanced customer satisfaction by addressing inquiries and resolving issues in a timely manner.
  • Streamlined operations by implementing efficient work processes and customer service protocols.
  • Developed strong relationships with clients, maintaining open communication channels and promptly addressing concerns.

Forklift Operator

Star Track Express
11.2012 - 11.2016

Education

Certificate III - Health And Physical Fitness

On Fit Training College
Melbourne, VIC

Certificate IV - Health And Physical Fitness

On Fit Training College
Melbourne, VIC

Graduate Certificate - Master Trainer

Body Fit Training
Melbourne, VIC

Skills

  • Operations Management
  • Staff Management
  • Employee Development
  • Customer Retention
  • Customer Service
  • Business management and development
  • Client Engagement
  • Leadership skills

Licenses

  • Forklift License
  • Handling of dangerous goods
  • Working with children's check

References

Kristy Ellis

Body Fit Training (BFT)

0413 167 424


Aaron Graham

AWH Pty Ltd

0478 707 500

Timeline

Owner Operator

Body Fit Training (BFT)
04.2022 - Current

Personal Trainer

BFT Bacchus Marsh
01.2021 - Current

Personal Trainer

F45 Training
01.2020 - 02.2021

Customer Service Officer, Operations Department

AWH Pty Ltd
11.2016 - 01.2021

Forklift Operator

Star Track Express
11.2012 - 11.2016

Certificate III - Health And Physical Fitness

On Fit Training College

Certificate IV - Health And Physical Fitness

On Fit Training College

Graduate Certificate - Master Trainer

Body Fit Training
Jake Jeffrey