Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jake McDonald

Macleay Island,QLD

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position.

Ready to help team achieve company goals.

My dependable nature and proficiency in cash handling and order accuracy underscore my commitment to operational excellence and customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Customer Service

Nick Zhao's Kitchen
05.2024 - Current
  • Provided exceptional customer service during high-volume shifts, maintaining a calm demeanour under pressure.
  • Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
  • Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
  • Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
  • Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
  • Resolved customer complaints professionally and efficiently, resulting in higher customer retention rates.
  • Counted cash drawer before shift and balanced at end of shift to reconcile sales.

Supermarket Worker

Spar Supermarket
04.2022 - 04.2023
  • Assisted customers with locating desired items, resulting in improved shopping experiences.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Supported team members during busy periods, ensuring smooth operations throughout the store.
  • Enhanced customer satisfaction by providing efficient and friendly service at checkout lanes.
  • Contributed to store cleanliness and presentation by diligently sweeping, mopping, and wiping down surfaces as needed.
  • Checked aisles for spills to complete quick clean-up.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Operated cash register to accurately process and record customer payments.

Education

No Degree - High School Certificate Year 12

Victoria Point State High School
Victoria Point, QLD
11.2024

Skills

  • Sales and Customer Service
  • Hospitality services
  • Time management skills
  • Cash Handling
  • Order Taking
  • Payment Processing
  • Merchandise Restocking
  • Problem-Solving

Timeline

Customer Service

Nick Zhao's Kitchen
05.2024 - Current

Supermarket Worker

Spar Supermarket
04.2022 - 04.2023

No Degree - High School Certificate Year 12

Victoria Point State High School

Similar Profiles

CREATE PROFILE
Jake McDonald