Jake Mulquin
Daisy Hill,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Owner/Self Employed
Mulks Maintenance & Logistics
01.2021 - Current
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
- Currently operating a business doing subcontracting for companies that require maintenance and logistics work completed
- Such duties as window cleaning, pressure washing, working with elderly and dementia patients, lawn mowing, pruning, edging, waste removal, paint preparation, item pick up's and delivery, etc.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Proactively identified areas of risk within the organization implemented necessary safeguards mitigating any potential negative impact on the business.
Security Guard
TRL Security
07.2022 - 09.2022
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Executed security rules and procedures and calmly and promptly escorted noncompliant individuals out of building
- Coordinated with security personnel and venue staff throughout facility via 2-way radio communication, updating colleagues on situations requiring attention or action.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Reduced incidences of theft by implementing effective access control measures.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Removals Offsider
Just Move It Transport
07.2020 - 12.2020
- Skilled at working independently and collaboratively in a team environment.
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Adhered to safety protocols to minimize equipment damage and avoid injuries, whilst completing tasks in a timely manner.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
Panel Beating Trade Assistant
Street Neat Panel & Paint
08.2019 - 06.2020
- Maintained neat and organized work areas to ensure cleanliness and minimize risk of safety hazards
- Disassembled sections of motor vehicles with damaged panels and removed old paint
- Safely operated required tools to grind, paint, buff and polish auto body parts to ensure cars were returned to condition which met manufacturer's standard of quality
- Replaced or repaired parts to complete daily work orders on vehicles
- Filled small dents and lesser cosmetic issues with plastic, bog or solder to create smooth surface for painting.
- Maximized workflow efficiency within the team, creating detailed schedules for tasks and projects across all functional areas related to trade assistance efforts.
Delivery Driver
Betta Transport
11.2018 - 07.2019
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Delivered tiles safely to customers based in the Brisbane and Gold Coast metro area
- Obtained signatures on all invoices and credits to stay on top of paper work requirements.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Front Desk and Membership Consultant
Ormeau Fitness Concepts
07.2017 - 12.2018
- Organized and maintained filing and document management systems by coordinating and archiving
- Conducted regular inspections of equipment on gym floor to ensure all met established standards and regulations
- Communicated with clientele to receive feedback and responded promptly to maintain or improve processes
- Signing up new members and setting up clientele with computer system and debit company.
- Increased new member enrollment by developing and implementing targeted marketing strategies.
- Enhanced member retention rates by providing personalized consultations and tailored membership plans.
- Boosted overall club revenue through the upselling of additional services and amenities to members.
Junior Staff Member
Kmart
08.2015 - 08.2017
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Stocking shelves with new stock upon arrival
- Answering incoming call based upon stock levels and orders
- Using Kmart product stock systems to see availability and estimations on arrival.
- Improved customer satisfaction by promptly locating items and providing product information.
- Minimized loss prevention issues through vigilant monitoring of stockroom access points and reporting suspicious activity.
Education
Skills
- Budget Administration
- Consulting
- Team Oversight
- Budget Development
- Strategic Planning
- Business Management
- Labor Relations
- Regulatory Compliance
References
- Rick Van Spankeren, Owner of BroSplit Split System Cleaning, 0448 931 395
- Tim Mullens, Owner of Betta Transport, 0410 624 675
Timeline
Security Guard
TRL Security
07.2022 - 09.2022
Owner/Self Employed
Mulks Maintenance & Logistics
01.2021 - Current
Removals Offsider
Just Move It Transport
07.2020 - 12.2020
Panel Beating Trade Assistant
Street Neat Panel & Paint
08.2019 - 06.2020
Delivery Driver
Betta Transport
11.2018 - 07.2019
Front Desk and Membership Consultant
Ormeau Fitness Concepts
07.2017 - 12.2018
Junior Staff Member
Kmart
08.2015 - 08.2017
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