Jake Nash
Wollongong,NSW
Summary
I am 1.5 years into my Bachelors of Electrical Engineering Degree and looking to increase my skills and knowledge in the field as well as gain expertise and experience in the field. I am self-directed and energetic with superior performance in both autonomous and collaborative environments whether that is working independently or collaborating with others on group projects.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Night Shift Supervisor
Woolworths Supermarket
Gregory Hills, NSW
12.2021 - Current
- Observed each team member to carry out duties and provided constructive criticism.
- Trained staff members to perform inventory management, customer service and maintenance.
- Assisted customers with complaints, questions and concerns.
- Assigned each member of 10-12 person team with specific daily tasks and responsibilities.
- Coordinated schedules and reviewed work performance for staff.
- Managed staff training and supervision.
Waiter
The Coffee Factree
Camden, NSW
01.2019 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Night Stocker
Woolworths Supermarket
Gregory Hills, NSW
03.2019 - 10.2021
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Unloaded arriving product stock and moved to store display areas.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Met incoming trucks and used forklifts to move pallets to staging areas.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
Education
Bachelor of Engineering - Electrical Engineering
Universiy of Wollongong
Wollongong, NSW 03.2020 - Current
HSC -
St Gregory's College
Campbelltown, NSW 01.2015 - 11.2020
Skills
Team Building
Training and mentoring
Management abilities
Staff supervision
Adept in personal service
Scheduling and calendar management
Safety awareness
Equipment monitoring
Customer relationships
Proficient in Pallet Jack Operation
Certification
Completion of Industry 4.0 (NUS)
Hobbies
- Chess
- AFL
- Fishing
- Camping
Timeline
Completion of Industry 4.0 (NUS)
06-2022
Night Shift Supervisor
Woolworths Supermarket
12.2021 - Current
Bachelor of Engineering - Electrical Engineering
Universiy of Wollongong
03.2020 - Current
Night Stocker
Woolworths Supermarket
03.2019 - 10.2021
Waiter
The Coffee Factree
01.2019 - Current
HSC -
St Gregory's College
01.2015 - 11.2020