Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Jake Piggott

Jake Piggott

Biloela,QLD

Summary

Versatile field service technician, skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Resident Field Service Technician

Cummins
Biloela, QLD
04.2019 - Current
  • Installed new engines and explained operation and routine maintenance protocols to customers.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Discussed and recommended service options with customers and explained costs involved.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Followed safety procedures to avoid injuries in field.

Diesel Fitter

Frontline Equipment Maintenance
Mackay, QLD
03.2018 - 03.2019
  • Troubleshot systems, traced problems and diagnosed root causes.
  • Removed components and completed repairs or installed new replacements.
  • Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
  • Replaced parts such as belts, hoses and motors on different systems.

Field Service Technician

Cummins
Mackay, QLD
03.2016 - 02.2018
  • Installed new engines and explained operation and routine maintenance protocols to customers.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Followed safety procedures to avoid injuries in field.

Remote Field Service Technician

Cummins
Karratha, WA
06.2013 - 01.2016
  • Installed new engines and explained operation and routine maintenance protocols to customers.
  • Operated hand tools and power equipment according to company safety procedures.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Followed safety procedures to avoid injuries in field.

Resident Field Service Technician

Cummins
Bowen, QLD
03.2011 - 05.2013
  • Installed new engines and explained operation and routine maintenance protocols to customers.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Followed safety procedures to avoid injuries in field.

Field Service Technician

Cummins
Emerald, QLD
04.2010 - 03.2011
  • Installed new engines and explained operation and routine maintenance protocols to customers.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Followed safety procedures to avoid injuries in field.

Workshop Technician

Cummins
Cairns, QLD
02.2009 - 04.2010
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
  • Executed tasks within time and budget constraints.

Marine Mechanic

Port Douglas Diesel
Port Douglas, QLD
06.2007 - 01.2009
  • Enhanced hull appearance and boosted durability by mixing and applying paint or gel coats to boats with hand and spray equipment.
  • Installed and tested steering gears, sanitation and refrigeration systems, cabinetry, electrical systems and accessories.
  • Maintained optimal performance by establishing and directing preventive maintenance program for marine engines and related marine research equipment.
  • Documented inspection and test results, work performed and work to be performed, keeping all records current, accurate and properly submitted to meet company standards and regulatory requirements.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Apprentice Diesel Fitter

MTU Detroit Diesel
Cairns, QLD
06.2003 - 06.2007
  • Troubleshot systems, traced problems and diagnosed root causes.
  • Removed components and completed repairs or installed new replacements.
  • Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
  • Replaced parts such as belts, hoses and motors on different systems.

Education

No Degree - SKILLS FOR TERTIARY EDUCATION PREPARATORY STUDIES

Central Queensland University
Rockhampton, QLD

Associate Degree in Engineering - Mechanical Engineering

Central Queensland University
Rockhampton, QLD
10.2022

Skills

  • Valid Driver's License
  • Time Management
  • MS Office
  • Reading Wiring Diagrams
  • Technical Analysis
  • Customer Service
  • Verbal and Written Communication
  • Preventative Maintenance
  • Coordination and Teamwork
  • Equipment Rebuilding
  • Field Consulting
  • Engine Rebuilds

Certification

Certificate 111 in Engineering Mechanical (Diesel Fitting)

Supervisor Course-RII30115 Certificate III in Surface Extraction Operations

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Resident Field Service Technician

Cummins
04.2019 - Current

Diesel Fitter

Frontline Equipment Maintenance
03.2018 - 03.2019

Field Service Technician

Cummins
03.2016 - 02.2018

Remote Field Service Technician

Cummins
06.2013 - 01.2016

Resident Field Service Technician

Cummins
03.2011 - 05.2013

Field Service Technician

Cummins
04.2010 - 03.2011

Workshop Technician

Cummins
02.2009 - 04.2010

Marine Mechanic

Port Douglas Diesel
06.2007 - 01.2009

Apprentice Diesel Fitter

MTU Detroit Diesel
06.2003 - 06.2007

No Degree - SKILLS FOR TERTIARY EDUCATION PREPARATORY STUDIES

Central Queensland University

Associate Degree in Engineering - Mechanical Engineering

Central Queensland University

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Jake Piggott