Jake Pike
Cremorne,NSW
Summary
Dynamic and customer-focused professional with extensive experience at Bakers Delight, excelling in teamwork and problem-solving. Proven ability to enhance customer engagement through effective upselling and exceptional service. Skilled in money handling and maintaining organized environments, consistently fostering a welcoming atmosphere that drives sales and satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Worker
Bakers Delight
Mosman, NSW
10.2022 - 09.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained clean and organized sales floor to promote positive store environment.
- Operated point-of-sale system accurately for transactions and returns.
- Supported inventory management by restocking products and tracking stock levels.
- Collaborated with team members to ensure timely completion of daily tasks.
- Engaged with customers to address inquiries and resolve issues promptly.
- Contributed to promotional displays, increasing customer engagement and interest in products.
- Trained new staff on company policies and procedures, fostering a knowledgeable support team.
Barista and Canteen Manager
Mosman Football Club
Mosman, NSW
03.2024 - 07.2025
- Crafted high-quality beverages with precision and attention to customer preferences.
- Trained new baristas on drink preparation and customer service protocols.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Managed inventory levels, restocking supplies to minimize downtime during peak hours.
- Provided exceptional customer service, resolving issues and enhancing overall experience.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
Line Worker and Server
Guzman Y Gomez
North Sydney, NSW
02.2022 - 10.2022
- Operated kitchen equipment to prepare food items efficiently.
- Maintained cleanliness and organization of workstations to ensure safety standards.
- Assisted in training new staff on food preparation and serving protocols.
- Collaborated with team members to optimize workflow during peak service hours.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
Education
High School Certificate
Mosman High School
Mosman, NSW09-2025
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Friendly and outgoing
- Upselling products
- Multi-tasking strength
- Money handling
- Flexible schedule
- Reliable and punctual
- Excellent people skills
- Time management
- Listening skills
Timeline
Barista and Canteen Manager
Mosman Football Club
03.2024 - 07.2025
Sales Worker
Bakers Delight
10.2022 - 09.2025
Line Worker and Server
Guzman Y Gomez
02.2022 - 10.2022
High School Certificate
Mosman High School