Summary
Overview
Work History
Education
Skills
Timeline
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Jake Storer

Urangan,QLD

Summary

Resourceful, organized and dependable team player with experience with common software applications. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Intern

Smith Brothers Media
06.2022 - 02.2023
  • Set up PCs, projectors and microphones for use in video conferencing rooms.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Managed system-wide operating system and software deployments as well as related software upgrade problems.
  • Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
  • Monitored systems in operation and quickly troubleshot errors.

Work Experience

ITWIFI
12.2021 - 12.2021
  • Analyzed problems and worked with teams to develop solutions.
  • Updated and replaced outdated drivers and software for computers and office machines.
  • Replaced defective components and parts on malfunctioning computers and office machines.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Completed projects that included installing hard drives, RAM, and operating systems and removing viruses from PC's

Volunteer

Gem Co Theater
01.2017 - 12.2019
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Education

High School Diploma -

Sherbrooke Community School
Sassafras, VIC
11.2023

Certificate II in Computer Assembly And Repair - I.T.

Chisholm Institute
Dandenong, VIC
11.2023

Skills

  • Desktop Technical Support
  • Debugging
  • Software Reinstallation
  • Problem Diagnostics
  • Emergency Repairs
  • Cable Management
  • Customer Service
  • Microsoft Excel
  • Microsoft Office
  • Operating System Configuration
  • Parts Replacement
  • Professional Demeanour
  • Following Directions
  • Hardware Repair
  • Public speaking
  • Team collaboration
  • Problem-solving
  • Relationship building
  • Knowledge of operating systems
  • Hardware and Software Installation

Timeline

Intern

Smith Brothers Media
06.2022 - 02.2023

Work Experience

ITWIFI
12.2021 - 12.2021

Volunteer

Gem Co Theater
01.2017 - 12.2019

High School Diploma -

Sherbrooke Community School

Certificate II in Computer Assembly And Repair - I.T.

Chisholm Institute

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Jake Storer