Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Jake Strow

Business Operations Assistant
Sunnybank

Summary

I've spent the past 12 years working across all parts of our family's fresh produce business, from early mornings at the markets to handling deliveries, talking to suppliers, and helping out with the day-to-day office work. I'm someone who sticks around, pitches in where it's needed and gets the job done without fuss. Over the years I've learned to adapt quickly, juggle different tasks and work well with all kinds of people, from growers and customers to team members and drivers. I take pride in being reliable, flexible and always willing to lend a hand to keep things running smoothly.

Overview

13
13
years of professional experience
5
5
Certifications

Work History

Supplier Relations & Business Operations Assistant

Sandy Creek Gourmet Produce
Brisbane, Queensland
01.2021 - Current
  • Coordinated weekly orders and pricing with growers and producers
  • Maintained strong supplier relationships through clear and consistent communication
  • Managed online and phone orders, ensuring timely and accurate processing
  • Supported general business operations including timesheets, invoicing and record-keeping
  • Provided hands-on support across market stalls and delivery runs as needed
  • Acted as a go-to contact across different parts of the business
  • Conducted WHS spot checks to maintain safe manual handling and hygiene practices
  • Performed Technology repairs ranging from Card readers to software issues

Transport & Delivery Coordinator

Sandy Creek Gourmet Produce
Brisbane, Queensland
01.2017 - 12.2020
  • Managed daily pick-ups from produce suppliers across South East Queensland
  • Oversaw the delivery schedule for online orders from Logan to Moreton Bay and Ipswich
  • Maintained vehicle logs and coordinated routine fleet maintenance
  • Built strong relationships with regular wholesale and retail customers
  • Assisted with stock management by ensuring efficient delivery turnaround
  • Adjusted quickly to traffic, weather or route changes to meet delivery deadlines
  • Performed vehicle safety checks and met WHS transport requirements
  • Performed Technology repairs ranging from Card readers to software issues

Customer Service & Market Stall Coordinator

Sandy Creek Gourmet Produce
Brisbane, Queensland
01.2013 - 12.2016
  • Set up and packed down weekly farmers market stalls across SEQ
  • Handled customer service, payments and product enquiries in busy market settings
  • Created eye-catching displays to highlight seasonal produce and local goods
  • Supervised and supported casual team members during peak hours
  • Learned key skills in stock handling, product quality and seasonal trends
  • Carried out produce quality checks and stocktakes at each market

Education

High School Diploma -

Sunnybank State High School
Brisbane, Australia
04.2001 -

Skills

Document preparation

Sales support

Payroll administration

Business analytics

Operations management

Scheduling expertise

Report creation

Teamwork

Fast learner

Teamwork and collaboration

Software and hardware maintenance

Software development oversight

Certification

Queensland Open Drivers Licence

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Video Gaming
  • Building and repairing Personal Computers for friends and Family
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Supplier Relations & Business Operations Assistant

Sandy Creek Gourmet Produce
01.2021 - Current

Transport & Delivery Coordinator

Sandy Creek Gourmet Produce
01.2017 - 12.2020

Customer Service & Market Stall Coordinator

Sandy Creek Gourmet Produce
01.2013 - 12.2016

High School Diploma -

Sunnybank State High School
04.2001 -
Jake StrowBusiness Operations Assistant