Jake Symonds
Banya,QLD
Summary
Reliable and efficient professional with strong communication and customer service skills. Knowledgeable about a wide range of electrical systems and electrical components. Takes pride in completing projects on-time while complying with safety standards and applicable regulations. Works well as a team and independently.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Electrician
JAB Electrical QLD
2019.11 - Current
- Worked under supervision of electrician to learn trade and develop electrical knowledge then worked independently to complete jobs.
- Followed all safety procedures and guidelines to promote safety whilst working on electrical systems.
- Complete rough-in of homes and businesses and installation of switchboards and electrical fixtures
- Testing and repair of electrical equipment and circuits.
- Improved electrical system efficiency by conducting regular maintenance and troubleshooting on various equipment.
- Enhanced workplace safety by adhering to regulations and company guidelines during all electrical installations and repairs.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements and carried out repairs.
- Spliced, joined and connected wire to fixtures and other electrical components.
- Provided exceptional customer service, addressing client concerns and communicating project updates regularly.
Store Manager
Simply Good
2013.02 - 2019.11
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Manager - Homewares
Target
2004.10 - 2011.02
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within required timeframes.
- Maintained professional, organised, and safe environment for employees and customers.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees.
- Improved safety procedures to create safe working conditions for employees and customers.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Handled customer enquiries and suggestions courteously and professionally.
Education
Certificate III Electrotechnology
Tafe QLD
Bracken Ridge QLD 401711.2023
Split System Air-Conditioning Course
College of Climate Change
Geebung QLD 06.2023
Skills
- New Construction
- Wiring Installation
- Commercial Construction
- Fixture Installation
- Job Planning
- Electrical Repairs
- System Testing
- Residential Construction
- Electrical Testing Equipment Usage
- Strong Customer Focus
- Commercial and Residential Projects
- Superior Troubleshooting Skills
Certification
- Refrigerant Handling License - 2023 - 2026
Timeline
Electrician
JAB Electrical QLD
2019.11 - Current
Store Manager
Simply Good
2013.02 - 2019.11
Manager - Homewares
Target
2004.10 - 2011.02
Certificate III Electrotechnology
Tafe QLD
Split System Air-Conditioning Course
College of Climate Change
- Refrigerant Handling License - 2023 - 2026
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