Summary
Overview
Work History
Education
Skills
Timeline
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Jake Whitford

Melbourne,Vic

Summary

Reliable employee seeking a more creative position or a role in a more creative industry. Have a lot of experience in dealing with numerous types of customers internal and external. Offering excellent communication and good judgment.

Overview

4
4
years of professional experience

Work History

IT Operations Support Engineer

Simonds Homes
Melbourne, VIC
03.2020 - Current
  • Quickly learned new skills among cloud and desktop and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately such as managing new staffs systems.
  • Managed all data entries neatly and maintained levels of stock accordingly to match budget.
  • Demonstrated friendliness when inducting new staff to our IT Systems and their hardware.
  • Offered friendly and efficient service to customers.
  • Handled challenging situations like stock & hardware shortages when under pressure and given short turn-around times.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Management of mail groups and Mailchimp for the company.

House and Painting Porter

Burke And Wills Removals And Storage
London, England
07.2019 - 02.2020
  • Handled many pieces of high-end furniture and paintings with care when packaging them for storage.
  • Keeping customers comfortable and up-to-speed with our progress and ensuring the job will be done very well in time.
  • Good communication with my coworkers when working together to help each other finish on time.

Sales Associate

Simonds Homes
Springvale, VIC
11.2018 - 06.2019
  • Organized front of the displays and shelves to maintain store visual appeal, engage customers and promote the houses/branding.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate other displays and checked system for free land and house and land packages.
  • Answered customer questions regarding sizing, fusions and extra's to add in the house.

Education

High School Diploma -

John Paul College
Frankston, VIC
12.2018

Skills

  • Flexible and Adaptable
  • Collaboration
  • Quick Learner
  • Customer Service
  • Hardware and Software Repair
  • Hardware Diagnostics
  • Apple IOS
  • Organizational Skills
  • Time Management

Timeline

IT Operations Support Engineer

Simonds Homes
03.2020 - Current

House and Painting Porter

Burke And Wills Removals And Storage
07.2019 - 02.2020

Sales Associate

Simonds Homes
11.2018 - 06.2019

High School Diploma -

John Paul College

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Jake Whitford