Jake Williams
Adelaide,SA
Summary
Passionate and driven marketing and business development professional with a genuine enthusiasm for strategic brand growth. I bring a unique blend of insight and hands-on experience, and have a knack for identifying growth opportunities, fostering meaningful relationships, and driving a team toward a common goal. With a sound understanding of market dynamics, a positive attitude, and a commitment to continuous learning, I am dedicated to delivering results that not only meet but exceed expectations.
Overview
16
16
years of professional experience
Work History
Restaurant Manager
SORA on Pirie
11.2023 - Current
- Recruitment, onboarding and training of entire front of house team
- Setup of POS, online booking platform, floorplans, sequence of service
- Organisation and execution of media launches, events and day to day operations
- Creating and developing wine, spirit and cocktail menus.
Cellar Door Manager
Sidewood
07.2023 - 12.2023
- Streamlining customer journey and developing bespoke guest experiences
- Managing memberships, increasing engagement and controlling monthly subscription orders
- Operation and management of private dining, large scale events and functions.
Marketing Coordinator
Ignition Point
03.2022 - 11.2023
- Provide multiple marketing and communications services for B2B and B2C clients
- Brand creatives, website design, graphic design support, SEO, social media, and digital strategy
- Coordinating large-scale video and animation production for clients.
Cellar Door Supervisor
Pike & Joyce
03.2022 - 06.2023
- Business development, streamlining operations, creation of SOPs
- Wine sales, stock co-ordination and shipping, EDMs using Shopify and Klayvio
- Event management, group tastings and reservation management.
Event Manager
eleven adl
11.2021 - 03.2022
- Developing new systems and procedures to streamline customer journey for events
- Consistently adapting events due to Covid-19 changes in restrictions
- Co-ordinating and running large scale events, private functions and wine dinners.
Business Development Manager
Palate Wine
10.2020 - 11.2021
- Development of wine portfolio, onboarding labels and building supplier relationships
- Working to strict budgets and managing beverage stock control
- Networking, collaborating, conducting private and commercial tastings to increase revenue.
Restaurant Manager
Skycity Adelaide Casino
11.2018 - 10.2020
- Playing an active role in the development of the succession plan for Skycity Adelaide Casino expansion including EOS Hotel, SOL Bar and Restaurant, Westward, The Guardsman and ITL
- Working closely with wage costs and profitability to consistently hit budget targets
- Creating events and working with media to achieve business succession.
Food and Beverage Manager
2KW Bar and Restaurant
01.2015 - 11.2018
- Developing sequence of service and other SOPs to improve consistency and quality of service
- Consistently working on menu development, staff training and up-skilling
- Writing rosters for bars, restaurant, events and management.
International Travel Consultant
Flight Centre
06.2013 - 01.2015
- Working to strict deadlines and meeting commission targets monthly
- Booking groups of up to 50 people internationally.
Assistant Restaurant/ Events Manager
Coral Sea Resort
10.2011 - 11.2012
Food and Beverage Supervisor
Qualia
08.2010 - 09.2011
Cellar Door Attendant
Udder Delights Cheese Cellar
03.2008 - 08.2010
Education
Diploma - Leadership and Management
Quality Training And Hospitality Colleges
NSW01.2019
Certificate IV - Tourism
Flight Centre Travel Academy
QLD01.2014
Certificate III - Hospitality
Sunshine Coast Institute of TAFE
QLD01.2011
Skills
- Website development using Wordpress, Shopify and Squarespace
- EDM creation and distribution using Mailchimp and Klayvio
- Experiences with software systems including but not limited to Xero, Microsoft Office and MYOB
- Advertising campaigns using Facebook Meta, LinkedIn Campaign Manager and Google Ads
References
Available on request
Timeline
Restaurant Manager
SORA on Pirie
11.2023 - Current
Cellar Door Manager
Sidewood
07.2023 - 12.2023
Marketing Coordinator
Ignition Point
03.2022 - 11.2023
Cellar Door Supervisor
Pike & Joyce
03.2022 - 06.2023
Event Manager
eleven adl
11.2021 - 03.2022
Business Development Manager
Palate Wine
10.2020 - 11.2021
Restaurant Manager
Skycity Adelaide Casino
11.2018 - 10.2020
Food and Beverage Manager
2KW Bar and Restaurant
01.2015 - 11.2018
International Travel Consultant
Flight Centre
06.2013 - 01.2015
Assistant Restaurant/ Events Manager
Coral Sea Resort
10.2011 - 11.2012
Food and Beverage Supervisor
Qualia
08.2010 - 09.2011
Cellar Door Attendant
Udder Delights Cheese Cellar
03.2008 - 08.2010
Diploma - Leadership and Management
Quality Training And Hospitality Colleges
Certificate IV - Tourism
Flight Centre Travel Academy
Certificate III - Hospitality
Sunshine Coast Institute of TAFE
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