Jakob Basmayor
Bossley Park
Summary
Gained extensive experience in high-paced hospitality environments, focusing on customer satisfaction and efficiency. Developed exceptional communication and multitasking skills, ensuring smooth operation and enhanced guest experiences. Looking to transition into new field, leveraging these skills to contribute effectively in different setting.
Overview
2
2
years of professional experience
Work History
Event Staff Member
GVMI
11.2025 - Current
- Coordinated event setup and breakdown, ensuring seamless transitions between activities.
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Collaborated with team members to resolve issues promptly during events, maintaining a positive atmosphere.
RSA MARSHAL
GVMI
05.2025 - Current
- Verified proof of identification to ensure legal compliance for alcohol service.
- Applied Responsible Service of Alcohol (RSA) guidelines to maintain a safe and controlled environment.
- Monitored patron behaviour, identifying early signs of intoxication and concerns to management as required.
- Assisted in maintaining venue compliance with licensing laws and safety procedures.
- Provided friendly, customer-focused service while prioritising safety and harm minimisation
Food and Beverage Attendant
Hoyts Cinemas
03.2024 - Current
- Provided exceptional customer service by efficiently processing orders and addressing inquiries.
- Maintained cleanliness and organization of food preparation areas to ensure safety standards.
- Collaborated with team members to streamline service operations during peak hours.
- Prepared and served alcoholic and non-alcoholic beverages efficiently.
Kitchen Cook
Hoyts Cinemas
03.2024 - Current
- Prepared and cooked menu items according to standard recipes and presentation guidelines.
- Maintained cleanliness and organisation of kitchen workstations to ensure safety and efficiency.
- Collaborated with team members to streamline food preparation processes during peak service hours.
- Trained new staff on kitchen procedures, safety protocols, and equipment operation standards.
Education
Bachelor of Science - Sport And Exercise Science
Macquarie University
Sydney02-2027
Skills
- Reliable
- Problem solver
- Adaptability under pressure
- Customer service
- Teamwork and collaboration
- Quick learner
Timeline
Event Staff Member
GVMI
11.2025 - Current
RSA MARSHAL
GVMI
05.2025 - Current
Food and Beverage Attendant
Hoyts Cinemas
03.2024 - Current
Kitchen Cook
Hoyts Cinemas
03.2024 - Current
Bachelor of Science - Sport And Exercise Science
Macquarie University