Jalal Barati
Perth
Summary
Dedicated professional with a strong work ethic and proven success in construction safety and customer service, notably at Vercon. Excelled in reducing safety incidents and enhancing client satisfaction through effective problem-solving and sustainable practices. Skilled in tiling and silicone grouting, contributing to cost savings and high-quality outcomes.
Overview
2
2
years of professional experience
Work History
Comstruction Tiling and Silicone
Vercon
10.2023 - Current
- Reduced safety incidents by consistently following industry best practices and company guidelines for safe work procedures.
- Promoted environmental responsibility by participating in sustainable building practices whenever possible.
- Developed strong relationships with clients through consistent professionalism and dedication to meeting their needs.
- Contributed to cost savings initiatives through diligent monitoring of inventory levels and efficient use of resources.
Costumer Servers
Planet Juice Belmont
05.2023 - 10.2023
- Conducted follow-up calls as necessary in order to ensure complete satisfaction with resolutions provided.
- Managed high call volumes, maintaining a professional demeanor and ensuring prompt resolutions.
- Assisted in developing new policies aimed at enhancing the quality of support provided to clients.
- Increased first-contact resolution rates by employing effective problem-solving techniques during interactions with customers.
Education
No Degree - Electration
Cyril Jackson
Perth, WA10-2024
Skills
- Strong work ethic
- Construction safety
- Customer service
- Cash handling
- tiling
- silicone grouting and screeding
Languages
Persian
Full Professional
Hindi
Limited Working
Timeline
Comstruction Tiling and Silicone
Vercon
10.2023 - Current
Costumer Servers
Planet Juice Belmont
05.2023 - 10.2023
No Degree - Electration
Cyril Jackson
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