Jamal Fiso

• Pit crew and ramp team member
• Improved baggage handling efficiency by streamlining loading and unloading processes.
• Maintained a safe work environment by adhering to all safety regulations and guidelines.
• Assisted in the loading and unloading of cargo from aircraft, maintaining proper weight distribution for safe flight operations.

• Help clients manage and reach individual goals, supporting independent progression and social skills.
• Transport and accompany clients to appointments, shopping venues and entertainment events according to determined schedule.
• Keep clients engaged in social networks and communities for personal health and growth.
• Community support - Shopping, engage in physical outdoor activities and social interests
• 2 person assisted hoist and mobility transfers
• Personal Care - including showering, toileting, personal grooming
• Peg feeding (assistance in bowel movement)
• Provide transport (company or personal vehicles)
• Support participants with complex needs

Worked with a wide range of people, learning to build rapport and trust on a personal level. I used a person centred approach, and learnt how to empathise with others. I was on a strict routine, which is an important aspect for some. I learnt how to compromise and negotiate (during the two year service, we are assigned to work as a duo. I have learnt how to navigate difficult situations, and competing priorities. I have truly come to develop a passion for working with people, and can take directions with ease. I was a leader (zone) and trainer for a part of my church service, teaching me record keeping and reporting skills.

• Provide exceptional customer service when interacting with consumers
• Back of store detail - unpacking and stacking of stock as requested
• Decanting of stock
• Picking and packing online orders ensuring smooth process for pick ups by customers
• Unpacking and unloading trucks from deliveries (manual handling)

• Picking and Packing orders
• Stocktaking
• Checking and inspecting goods received and ensuring they are accurate quantity, type, and also acceptable quality
• Packaging and labelling products before they are dispatched

• BJRU U14s & U16s
• Back, - Woodridge
• Provide exceptional customer service when interacting with consumers
• Back of store detail - including unpacking and stacking of stock as requested
• Decanting of stock
• Picking and packing online orders ensuring smooth process for pick ups by customers
• Unpacking and unloading trucks from deliveries (manual handling).

• Assisted customers with prompt and polite support in-person and via telephone
• Exemplary customer service, allowing me to exceed KPI
• Worked towards a sales KPI, and strategies to achieve these
• During down time, completed inventory check of all stock in my section
• Maintained efficient restocking of sales floor with current
• General store cleaning and maintenance