Summary
Overview
Work History
Education
Skills
Languages
Professional Contributions
Certifications And Skills
Timeline
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Jamal Majid

Guildford,Australia

Summary

Motivated IT professional with expertise in technical support, business analytics, and HR operations. Skilled in troubleshooting, software deployment, and aligning tech solutions with business needs. Known for strong analytical thinking, adaptability, and collaborative work in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Amazon Associate

Amazon
10.2024 - Current
  • Process customer orders and manage inventory using Amazon's fulfillment systems
  • Assist in maintaining high standards of safety, quality, and productivity
  • Operate scanning equipment and other warehouse tools efficiently
  • Collaborate with team members to meet daily operational targets and ensure customer satisfaction

IT Support Technician

Fujitsu
08.2024 - 10.2024
  • Set up and configured tablets for electoral use, ensuring successful boot-up and full functionality
  • Managed network configuration and resolved connectivity issues
  • Installed and updated election software, verifying operational efficiency and compliance
  • Applied security protocols including password protection and encryption
  • Customized regional and accessibility settings to comply with electoral standards
  • NSW Election 2024 Project

Human Resource Assistant Manager

Pakistan Institute of Medical Sciences (PIMS)
02.2017 - 03.2018
  • Managed and maintained HR databases, performance reviews, and disciplinary records
  • Coordinated procurement and supported departmental planning
  • Leveraged analytical skills to improve operational efficiency

Education

Master of Information Technology and Systems - Business Analytics

Victoria Institute of Technology
01.2020

Bachelor of Business Administration - Human Resources Management

Comsats Institute of Information Technology
01.2017

Skills

  • Excel
  • SQL
  • Tableau
  • MS Office Suite
  • SPSS
  • HTML
  • Web development
  • Documentation
  • Reporting
  • Problem-solving
  • Time management
  • Attention to detail
  • Customer service

Languages

Urdu (Native)
English (Fluent)

Professional Contributions

  • Led development and implementation of a Student Portal project at Victoria Institute of Technology
  • Awarded Best Student Representative, 2017 – Comsats Institute of Information Technology
  • Played leadership roles in organizing major events including the Pak-China Education Expo

Certifications And Skills

Training in Excel, SQL, and Tableau, Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook), Experience with SPSS for data analysis, Familiar with HTML and basic web development, Strong documentation, reporting, and problem-solving skills

Timeline

Amazon Associate

Amazon
10.2024 - Current

IT Support Technician

Fujitsu
08.2024 - 10.2024

Human Resource Assistant Manager

Pakistan Institute of Medical Sciences (PIMS)
02.2017 - 03.2018

Bachelor of Business Administration - Human Resources Management

Comsats Institute of Information Technology

Master of Information Technology and Systems - Business Analytics

Victoria Institute of Technology

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Jamal Majid