James Abed
Granville,NSW
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
Work History
Restaurant Waiter
Sabrina Rossi
Sydney, NSW
11.2023 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Certificate -
Delany College
Granville, NSW11.2023
Skills
- Order Taking
- Cleanliness
- Food safety awareness
- Cash Handling
- Menu Memorization
- Professional Appearance
- High-volume dining
- Dining area maintenance
- Accurate money handling
- Guest Relations Management
- Fine Dining
- Quality Control
- Compliance standards
- Salesmanship
- Food and beverage pairings
- Wine service
- Team Player
- Warm and Friendly
- Reliable and Responsible
- Adaptable and Flexible
- High Energy and Stamina
- Cleaning and sanitizing
- Table Setting
- Cool Under Pressure
- Relationship Building
- Decision-Making
- Food handling
- Hospitality service expertise
- Team Leadership
- Food Safety Standards
- Food Running
- Transactions and Cash Handling
- Special Requests and Substitutions
- Service Quality
Timeline
Restaurant Waiter
Sabrina Rossi
11.2023 - Current
High School Certificate -
Delany College