Summary
Overview
Work History
Education
Skills
Timeline
Generic

James AGUSTIN

Sydney,NSW

Summary

Reliable and result-driven individual with hands-on experience in professional service and effective communication. As a technician, I have developed strong organisational and time management skills, along with the ability to work independently and solve problems efficiently. My experience in retail has strengthened my interpersonal and teamwork abilities, while also giving me exposure to sales targets and budget awareness. I am currently studying a Bachelor of Business and actively seeking entry-level opportunities in finance and analytics where I can apply my skills and continue to grow.

Overview

7
7
years of professional experience

Work History

Appliance Technician

Fisher & Paykel
09.2019 - Current
  • Diagnosed and repaired household appliances, maintaining high standards of quality and precision.
  • Provided exceptional customer service during in-home visits and calls.
  • Managed job schedules independently and handled documentation with strong attention to detail.
  • Worked efficiently under pressure while maintaining professionalism.

Retail Floor Staff

Factorie
10.2018 - 01.2021
  • Assisted customers with purchases and provided friendly, helpful service.
  • Managed stock levels, handled POS systems, and maintained store presentation.
  • Developed interpersonal and sales skills through daily customer interaction.

Education

Certificate III -

Appliances
05.2025

Bachelor of Business -

Western Sydney University
Sydney, NSW
03-2025

Skills

  • Problem solving
  • Time management
  • Customer service
  • Team collaboration
  • Attention to detail
  • Adaptability

Timeline

Appliance Technician

Fisher & Paykel
09.2019 - Current

Retail Floor Staff

Factorie
10.2018 - 01.2021

Certificate III -

Appliances

Bachelor of Business -

Western Sydney University
James AGUSTIN