JAMES ANDREWS
Sydney,Australia
Summary
Friendly customer service cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person, successful mediating various disputes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Pappa Flock PTY LTD
09.2024 - Current
- Answered product questions using knowledge of sales and store promotions.
- Utilized POS system to handle customer cash and credit card transactions.
- Developed and managed relationships with customers to increase customer loyalty.
Junior Kitchen Hand
Royal Randwick Racecourse
06.2021 - 03.2023
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Fast Food Cook
McDonald's
09.2020 - 09.2021
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Trained and assisted new kitchen staff members.
- Managed opening and closing shift kitchen tasks.
Maths Tutor
NumberWorks'nWords
10.2023 - 05.2024
- Explained math concepts in caring and encouraging environment to help kids thrive and learn.
- Supported students with helpful study habits and exam strategies.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Monitored student progress and provided timely feedback on performance reports to assist with goal-setting.
Customer Service Cashier
Eastgardens Meat Market
01.2022 - 01.2023
- Maintained high standards of customer service during high-volume, fast-paced operations
- Performed store opening and closing duties as required
- Demonstrated excellent customer service skills while processing payments, helping customers find items and answering questions
- Assisted customers with product selection, inquiries, and order customization requests
- Restocked and rotated food products by using the first-in, first-out method
- Developed positive working relationships with colleagues through collaboration and teamwork
- Ensured that every fried product was always fresh and hot
- Demonstrated ability to multitask effectively while managing multiple orders simultaneously
Education
BACHELOR OF ENGINEERING WITH HONOURS - ELECTRONIC ENGINEERING
UNIVERSITY OF TECHNOLOGY SYDNEY
12.2028
SECONDARY SCHOOL -
CORPUS CHRISTI COLLEGE MAROUBRA
Maroubra12.2023
Skills
- Customer satisfaction
- Customer service
- Order coordination
- Inventory organization
- Efficient data management
- In-depth product knowledge
- Customer complaint resolution
- Time management
- Refund handling
- Adaptability and flexibility
- POS system operation
- Conflict resolution
Certification
Certificate II in Kitchen Operations
Accomplishments
- Achieved record opening-week sales through effective teamwork and customer service.
- Trained and mentored 2 employees.
- Privately tutored 3 students in senior-level Mathematics.
- ATAR 84.85
Timeline
Customer Service Cashier
Pappa Flock PTY LTD
09.2024 - Current
Maths Tutor
NumberWorks'nWords
10.2023 - 05.2024
Customer Service Cashier
Eastgardens Meat Market
01.2022 - 01.2023
Junior Kitchen Hand
Royal Randwick Racecourse
06.2021 - 03.2023
Fast Food Cook
McDonald's
09.2020 - 09.2021
BACHELOR OF ENGINEERING WITH HONOURS - ELECTRONIC ENGINEERING
UNIVERSITY OF TECHNOLOGY SYDNEY
SECONDARY SCHOOL -
CORPUS CHRISTI COLLEGE MAROUBRA
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