Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

James Anglin

Epsom,VIC

Summary

Encouraging managers and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

22
22
years of professional experience

Work History

Assistant Store Manager

Woolworths Supermarket
11.2022 - Current
  • Mentored new team on company policies, procedures, and best practices to ensure their success within the organisation.
  • Assisting with recruitment, interviewing candidates for open positions and selecting top talent to join our team.
  • Developed a loyal customer base through personalised interactions, increasing repeat business in-store visits.
  • Fostered a positive work culture by promoting teamwork and recognising individual achievements among team members regularly.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction.
  • Daily CGC to identify and proactively resolve issues negatively impacting operations.
  • Supervised and evaluated team to help improve skills, achieve daily objectives, and attain advancement.
  • Created and maintained safe and secure work environments for team.

Grocery Manager

Woolworths Supermarket
05.2022 - 11.2022
  • Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
  • Streamlined store operations for more effective team scheduling and task allocation.
  • Enhanced store presentation through regular merchandising updates and innovative display techniques.
  • Boosted employee morale by fostering a positive work environment and providing regular feedback.

Fresh Convenience Manager

Woolworths Supermarket
01.2022 - 05.2022
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
  • Cross-trained existing employees to maximize team agility and performance.

Bakery Manager

Woolworths Supermarket
06.2017 - 01.2022
  • Implemented creative marketing strategies that increased bakery sales and customer satisfaction.
  • Handled team scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
  • Managed budgeting process and financial reporting, ensuring accurate tracking of expenses and revenues for the bakery department.
  • Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.

Bakery Manager

Woolworths Supermarket
08.2014 - 06.2017
  • Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
  • Recruited hired, and retained top-quality team through effective interviewing techniques and ongoing professional development opportunities.
  • Implemented streamlined ordering systems that ensured accuracy in fulfilling customer requests promptly while reducing waste.
  • Fostered a positive work environment through regular team-building activities and open communication, resulting in higher employee morale and overall job satisfaction.

Bakery Manager Support

Woolworths Supermarket
02.2014 - 08.2014

Merchandise Manager

Woolworths Supermarket
07.2012 - 02.2014

Assistant Produce Manager

Woolworths Supermarket
11.2008 - 07.2012

Assistant Produce Manager

Woolworths Supermarket
07.2008 - 11.2008

Grocery Team Member

Woolworths Supermarket
11.2001 - 07.2008

Education

Store Leadership Program -

Woolworths Supermarkets
Melbourne, VIC
12.2024

Statement of Attainment -

Australian Institute of Food Safety
02.2023

Certificate of Accreditation -

Mental Health First Aid
Melbourne, VIC
11.2022

Statement of Attainment -

First Aid
Bendigo, VIC
10.2022

Woolworths National Qualification -

Certificate 3 Store Operations
Melbourne, VIC
03.2010

Year 12 - VCE Education

Bendigo Senior Secondary College
Bendigo, VIC
12.2004

Skills

  • Customer service
  • Problem-Solving
  • Store operations
  • Regulatory Compliance
  • Strategic Planning
  • Mentoring and Coaching
  • Attention to Detail
  • Customer Service and Engagement
  • Team Building and Leadership
  • Time Management

Accomplishments

    Assistant Store Manager Relief - Epsom, VIC

    November 2023 - January 2024 (3 Months)


    Store Manager Relief - Kangaroo Flat, VIC

    October 2023 - November 2023 (2 Weeks)


    Store Manager Relief - Kangaroo Flat, VIC

    August 2023 - September 2023 (5 weeks)


    Store Manager Relief - Kangaroo Flat, VIC

    March 2023 (2 Weeks)



Timeline

Assistant Store Manager

Woolworths Supermarket
11.2022 - Current

Grocery Manager

Woolworths Supermarket
05.2022 - 11.2022

Fresh Convenience Manager

Woolworths Supermarket
01.2022 - 05.2022

Bakery Manager

Woolworths Supermarket
06.2017 - 01.2022

Bakery Manager

Woolworths Supermarket
08.2014 - 06.2017

Bakery Manager Support

Woolworths Supermarket
02.2014 - 08.2014

Merchandise Manager

Woolworths Supermarket
07.2012 - 02.2014

Assistant Produce Manager

Woolworths Supermarket
11.2008 - 07.2012

Assistant Produce Manager

Woolworths Supermarket
07.2008 - 11.2008

Grocery Team Member

Woolworths Supermarket
11.2001 - 07.2008

Store Leadership Program -

Woolworths Supermarkets

Statement of Attainment -

Australian Institute of Food Safety

Certificate of Accreditation -

Mental Health First Aid

Statement of Attainment -

First Aid

Woolworths National Qualification -

Certificate 3 Store Operations

Year 12 - VCE Education

Bendigo Senior Secondary College

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James Anglin