James Arnott
Narre Warren,VIC
Summary
A dedicated and results-oriented IT professional with over two decades of experience specialising in Workplace Technology, Project Management, and IT Operations. Adept at leading high-performing teams and driving innovative solutions to enhance workplace technology environments. Proven track record in senior managerial roles delivering impactful projects and fostering operational excellence.
Overview
21
21
years of professional experience
Work History
Senior Manager - Workplace Technology
Afterpay
08.2020 - Current
- Spearhead workplace technology initiatives, overseeing the implementation and enhancement of technology infrastructure
- Lead a team in optimising workplace technology solutions to meet business needs, resulting in increased efficiency and productivity
- Collaborate cross-functionally to align technology strategies with organisational goals.
Principal Project Manager
Department of Health & Human Services, Victoria
02.2016 - 08.2020
- Managed complex projects within the healthcare sector, ensuring successful delivery within set timelines and budgets
- Implemented strategic technology initiatives, enhancing operational workflows and service delivery for improved patient care.
Wintel and Networks Infrastructure Team Lead
Toll Holdings Limited
01.2012 - 02.2016
- Directed a team responsible for Wintel and Networks infrastructure, implementing robust systems and protocols
- Played a key role in enhancing network security and system reliability for a multinational logistics corporation.
Service Delivery Manager
Alphawest
03.2005 - 12.2011
- Oversaw service delivery operations, ensuring high-quality IT services and client satisfaction
- Implemented service improvement strategies, optimizing service delivery processes and client support.
IT Operations Manager
Film Victoria
01.2003 - 03.2006
- Managed IT operations, ensuring seamless functioning of technology systems within the entertainment industry
- Implemented innovative technological solutions to support film production and operations.
Education
Bachelor of Science - Computer Science
Swinburne
Lilydale, VIC04-1999
Skills
- Project Management
- Workplace Technology Implementation
- Team Leadership
- IT Service Delivery
- Infrastructure Management
- Stakeholder Engagement
- Vendor Management
- Resource Allocation
- Operations Management
- Budget Oversight
- Talent Development
- Business Performance Management
- Organizational Development
Timeline
Senior Manager - Workplace Technology
Afterpay
08.2020 - Current
Principal Project Manager
Department of Health & Human Services, Victoria
02.2016 - 08.2020
Wintel and Networks Infrastructure Team Lead
Toll Holdings Limited
01.2012 - 02.2016
Service Delivery Manager
Alphawest
03.2005 - 12.2011
IT Operations Manager
Film Victoria
01.2003 - 03.2006
Bachelor of Science - Computer Science
Swinburne
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