James Brownlow
Cranbourne South,VIC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
23
23
years of professional experience
Work History
State Manager - Victoria
Maincom Services Pty Ltd
06.2022 - 03.2024
- Review and manage revenue/budgets.
- Monitor and manage KPI's throughout the business.
- Review each Home Owners Warranty quote request, and oversee the internally developed scope and costs associated with repairs. (VMIA & Assetinsure claims).
- Attend to client meetings.
Operations Manager - Victoria
Maincom Services Pty Ltd
08.2021 - 06.2022
- Reported directly, and worked alongside the State Manager.
- Managed and oversaw KPI expectations.
- Ran internal meetings to review overall state performance.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Produced Insurance Reports & scope of work & estimated for residential home claims, commercial, as well as Home Owner Warranty repair claims.
Supervisor
Maincom Services Pty Ltd
05.2019 - 08.2021
- Completed onsite inspections for Insurance claims. Provided reporting on damages, and a scope to repair, including costings.
- Filled out contracts with home owners, engaged trades and ran repairs to completion.
- Provided updates to clients, and internally.
- Completed onsite inspections, to provide customer updates and review repair quality.
- Identify any non-compliant codes that attributed to home claims, and provide advice on repairs/upgrades necessary to relevant current code.
Carpenter
Scotia Property & Maintenance Pty Ltd
12.2017 - 08.2019
- Completed minor carpentry repair work, through to smaller renovations & balcony replacements.
Construction Site Manager
Maincom Services Pty Ltd
03.2016 - 11.2017
- Onsite position, where we built 3 x high end homes. 2 x double storey, and 1 x single storey, with a retention tank, and upgrade works to the stormwater street infrastructure to cater for the requirements of the D.A. The homes were souble brick on infill slab.
- Engaged all trades, and worked directly with the Project Manager.
- Worked in with trades to complete all tasks from site establishment, footing layout, through to obtaining Certificate of Occupancy.
- Weekly meetings with Directors, CEO and Architect.
Self Employed
Brownlow Building
12.2014 - 02.2016
- Report writing, scoping and estimating for residential insurance claims.
Supervisor
Maincom Services Pty Ltd
09.2009 - 11.2014
- Insurance report writing for residential claims.
- Identified any non-compliant building defects, or where codes had been updated, and provided relevant codes.
- Engage trades and ran repairs from inception to completion.
- Cost control of repairs.
- Claims ranged from small roof leaks through to fire burnt homes, with full demolition and replacement.
Apprentice Carpetner
RW & P Brown Pty Ltd
06.2003 - 09.2009
- Completed my apprenticeship.
- Stayed on as a Carpenter, and Foreman.
- Ran & completed renovations of commercial properties & Hotels.
- Jobs ranged from $200,000 - $2.5M
- Repairs included structural steel, removal and bracing/propping of walls.
- Joinery fitouts
Apprentice Carpenter
C & C Construction Pty Ltd
02.2001 - 06.2003
- Commenced my apprenticeship, as a Carpenter.
Education
No Degree -
Licenced Builder
NSW01.2015
No Degree - Cert Iv Building And Construction
MBA NSW
Sydney, NSW01.2014
No Degree - Carpentry And Joinery
TAFE NSW
Chullora, NSW12.2003
Skills
- Customer Service
- Operations Management
- Strategic Planning
- Relationship Management
Timeline
State Manager - Victoria
Maincom Services Pty Ltd
06.2022 - 03.2024
Operations Manager - Victoria
Maincom Services Pty Ltd
08.2021 - 06.2022
Supervisor
Maincom Services Pty Ltd
05.2019 - 08.2021
Carpenter
Scotia Property & Maintenance Pty Ltd
12.2017 - 08.2019
Construction Site Manager
Maincom Services Pty Ltd
03.2016 - 11.2017
Self Employed
Brownlow Building
12.2014 - 02.2016
Supervisor
Maincom Services Pty Ltd
09.2009 - 11.2014
Apprentice Carpetner
RW & P Brown Pty Ltd
06.2003 - 09.2009
Apprentice Carpenter
C & C Construction Pty Ltd
02.2001 - 06.2003
No Degree -
Licenced Builder
No Degree - Cert Iv Building And Construction
MBA NSW
No Degree - Carpentry And Joinery
TAFE NSW
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