James Clifton
North Rocks,NSW
Summary
I am a third-year Mechanical Engineering student who is passionate and hard working, and looking for casual/part time employment. I am a customer-focused Food and Beverage Attendant with over 2 years in fast-paced hospitality environments. Known for maintaining high standards of cleanliness, handling food safely, and providing exceptional service to customers. Strengths include multitasking, working under pressure, and communicating effectively with both team members and guests. Previous roles have resulted in improved customer satisfaction rates due to attentive service and efficient problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Music Tutor
Self Employed / Teaching Services Australia
Parramatta , NSW
01.2022 - 01.2025
- Taught music theory, composition, improvisation, technique, sight-reading, ear training, and rhythm exercises.
- Conducted group classes in a variety of musical styles including classical, jazz, rock and pop and folk music.
- Mentored young musicians to help them develop their skills as performers or composers.
- Reviewed assigned materials before each lesson so that I can be prepared when teaching my students.
Food & Beverage Attendant/Relief Shift Supervisor
Parramatta Leagues Club
Parramatta , NSW
07.2022 - 09.2024
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Conducted daily staff meetings to discuss work performance, customer service issues and operational concerns.
- Maintained an up-to-date knowledge of all menu items, ingredients and preparation methods.
- Trained new hires in proper food handling techniques and safety regulations.
- Managed scheduling of staff in accordance with budget constraints and labour laws.
- Investigated customer complaints promptly and took corrective action as needed.
- Inspected equipment regularly for signs of damage or wear and tear; arranged for repairs when necessary.
- Monitored dining room activity to ensure promptness of service, cleanliness of tables and overall guest satisfaction levels.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Education
Bachelor of Science - Mechanical Engineering
Macquarie University
Macquarie Park, NSW12-2026
Skills
- Staff Leadership
- Inventory
- Guest Services
- Beverage Preparation
- Communication
- Time Management
- Teamwork
- Staff Supervision
Certification
- RSA - Responsible Service of Alcohol Dec 2026
- RCG - Responsible Conduct of Gambling (w/ Advanced RCG) Dec 2026
- WWCC - Working with Children's Check (employee) Dec 2026
Timeline
Food & Beverage Attendant/Relief Shift Supervisor
Parramatta Leagues Club
07.2022 - 09.2024
Music Tutor
Self Employed / Teaching Services Australia
01.2022 - 01.2025
Bachelor of Science - Mechanical Engineering
Macquarie University
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