Summary
Overview
Work History
Skills
Certification
Awards
Timeline
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James Danton

PORT MACQUARIE,NSW

Summary

Dynamic General Manager with a proven track record at The Koala Tree Motel, achieving a remarkable 300% revenue increase. Skilled in problem-solving and inventory control, I excel in customer service and team coordination, ensuring exceptional guest and customer experiences and operational efficiency. Committed to performance improvements and fostering a positive work environment with a smile.

Overview

23
23
years of professional experience
1
1
Certification

Work History

General Manager

The Koala Tree Motel
07.2005 - 02.2025
  • I was responsible for every operation of the business on a near 24 hour a day basis
  • Front Desk, face to face customer contacts
  • Cooking
  • Customer Satisfaction and dispute resolution
  • Accounts Payable
  • Data Entry
  • Payroll
  • Bookings
  • Maintenance
  • Staff Hiring/Co-ordination
  • Cleaning
  • Stock Handling
  • Advertising
  • Policy Implementation
  • Responsible for a 300% increase in total revenue over my tenure.

Cellarman

Noah's On The Beach, Newcastle
04.2005 - 07.2005
  • Responsible for all aspects of the cellar and stores
  • Direct liaison to the General Manager
  • Managed cellar levels, stock rotation of alcohol and security over stock rooms
  • Bar stocking and accounting
  • Improved cleanliness and efficiency in stock check-out
  • Co-ordinated and supplied functions as required
  • Purchasing
  • Data Entry

Salesperson

The Power Barn
03.2003 - 02.2005
  • Won second prize in a national In-Rent competition for sales
  • Became a trusted and much appreciated member of the team
  • I sold cameras, computers, printers, Hi-Fi and televisions, etc.
  • I was responsible for after-sales care
  • Provided in-home installations

Motor Lobby Attendant

The Grand Hyatt Melbourne
01.2002 - 02.2003
  • Event and VIP Chauffer - Attended to the transport of VIP's to and from the property
  • Greeted guests as they arrived at the property
  • Assured that their vehicles were assigned and driven to particular parking bays with care
  • Transported and stowed luggage safely and efficiently
  • Room service calls and attendance
  • Guest care and satisfaction with every contact
  • Responsible for night delivery of hundreds of newspapers to their correct rooms

Skills

  • Hard Working
  • Trustworthy
  • Well Spoken
  • Excellent problem solving skills
  • Fit and Healthy (and very rarely fall ill)
  • Patient and understanding
  • Adaptable and learn easily

Certification

  • Class C Drivers License - 1996
  • Heavy Rigid Drivers License - July 2025
  • PWC License 2021
  • Open Water Divers License - 1997
  • Construction Induction (White Card) - Aug. 2024
  • Owner Builders Certificate - Aug. 2024
  • Security and Crowd Control Training - 2002

Awards

  • Second prize winner in the national In-Rent sales competition.
  • Trip Advisor Customer Satisfaction Awards - The Koala Tree Motel - 2006, 2007, 2008, 2011

Timeline

General Manager

The Koala Tree Motel
07.2005 - 02.2025

Cellarman

Noah's On The Beach, Newcastle
04.2005 - 07.2005

Salesperson

The Power Barn
03.2003 - 02.2005

Motor Lobby Attendant

The Grand Hyatt Melbourne
01.2002 - 02.2003

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James Danton