JAMES DEMETRI
Beverley Park,NSW
Summary
Please consider my application for the position. I believe that my skillset and experience match well with your needs.
I have included my resume for your review and look forward to learning more about your company.
Having gained experience in the Health and Fitness industry, Sales, Finance, Baking and Real Estate. I have learned many skills and lessons to take forward and progress my career.
I' am currently working as a Flooring Estimator, alongside Harvey Norman Commercial, measuring majority of their commercial and insurance claims here in Sydney.
I also currently work as a state account manager for SDS Australia.
After many years, I'm looking to apply for roles in the health and fitness industry.
I'm a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
I'd like to briefly state that, I have recently come to the realisation that health and fitness is the industry that I belong in. Being able to have a positive impact in peoples lives is something I sorely miss.
I also want to continue learning and developing, both personally and professionally.
I would appreciate your review of my enclosed resume and outlined credentials. I believe that I can be a valuable addition to your company and your business goals.
At your convenience, I am available for an interview or further discussion. I look forward to your response.
Overview
1
1
year of professional experience
Work History
Flooring Estimator
James Demetri
Sydney
02.2023 - Current
- Assessed damage to homes and businesses due to flooding and determined the scope of repairs needed.
- Drafted reports detailing findings from on-site assessments, including estimated costs for repairs.
- Drawing floor plans
- Provided advice on which type of flooring would best suit customer's needs.
- Reviewed blueprints and drawings to determine layout of floor planks or tiles accurately.
- Inspected floor surface, assessed conditions and corrected potential imperfections affecting carpet and flooring installations.
- Provided advice on design choices, color matching, and installation techniques to customers.
- Performed administrative duties such as filing paperwork, processing invoices, and preparing reports.
- Responded promptly to customer inquiries via phone or email regarding flooring products or services offered by the company.
- Helped customers choose materials based on cost, expected traffic and overall appearance.
- Upselling, adding additional rooms as a private quote for the store.
- Displayed strong telephone etiquette, effectively handling difficult calls.
State Account Manager
SDS Australia
Dural
01.2024 - 05.2024
- Customer Service: Actively engage with potential and existing clients to drive sales, understand their needs, and recommend suitable products and solutions. You will learn and advise clients about our custom and prefab sauna offerings, our various timbers that best suit the customer needs, heaters, peripherals and other wellness products that we are looking to offer in the near future. We also provide timber to builders for general construction projects - so be ready to learn and recommend different timber products to the builders. Full training about our construction methods and all the products that we offer will be provided.
- Site visits, liaising with clients, builders and our installation teams.
- Administrative Support: Assist the Operations Director with paperwork, invoicing, scheduling,and other administrative duties.
- Data Management: Help in maintaining and updating operational data, client records, and inventory lists.
- Travel Coordination: Plan and organise travel schedules, ensuring timely visits to factories and client sites.
- Safety Compliance: Adhere to all safety protocols during site visits and ensure that safety equipment and protocols are in place.
Flooring Sales Associate
FLOORING XTRA
2022 - 2023
- Internal/External Sales
- Meeting targets
- Ordering stock and organising jobs with contractors
- Measuring and quote
- Handled irate customers smoothly to achieve performance targets.
- Offered ongoing support to customers after sales by answering additional questions and resolving issues.
- Received and processed client payments and updated accounts.
- Increased profits by upselling and cross-selling to existing customers.
- Evaluated customer desires and budgetary constraints to pick best products or services.
- Submitted orders by referring to price lists and product literature.
- Increased revenue by applying in-depth product or service knowledge and persuasive communication skills to complete sales.
- Followed up with leads and referrals to share pertinent sales information.
- Collected deposits or payments and arranged for billing.
- Supported sales team members to drive growth and development.
- Stayed up to date on latest styles, trends and available flooring brands.
Buyer's Agent
Seek Property Australia
2020 - 2022
- Identifying project opportunities
- Handling of outreach program
- Feasibility Studies/identifying best use of sites
- Negotiating
- Communicating with council duty planner
- Communicated closely and effectively with all partners, including vendors, merchants and distribution center, helping to achieve well-timed product deliveries.
- Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
- Identified potential buyers through cold calling.
- Researched potential of specific tracts of land for real estate development.
Club Manager
BODYFIT SOUTH EVELEIGH
2018 - 2020
- Answered questions regarding fitness equipment to gym patrons and offered information on wellness strategies.
- Initiated group programs to challenge members to make exercise part of daily routines.
- Increased patronage of facilities by restructuring social media efforts.
- Utilized well-honed decision-making skills to quickly and effectively find solutions to customer issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Monitored progress by establishing plans, budgets and measuring results.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Lead Sales Associate
USANA HEALTH SCIENCES
2015 - 2018
- Distribution and Selling of Nutritional Products to professional and semi professional clubs & athletes
- Liaised with channel partners to build business.
- Recruited and trained new sales representatives with the required sales skills and product knowledge to help them develop and be successful.
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Established new customer accounts using negotiation and sales closing abilities.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
- Leveraged cold calling, in-person visits and referrals to build leads.
- Identified new customers through pipelining, pre-qualification and territory analysis and management.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Resolved customer complaints regarding sales and service.
- Coached, developed and motivated team to achieve revenue goals.
Personal Training
Sole Trader
2013 - 2017
- Maintained current personal training client list and performed +25 personal training sessions weekly.
- Managed a small team of personal trainers.
- Devised creative plans for improving employee motivation, satisfaction and performance.
- Managed recruitment and hiring of new professionals to diversify offerings and fulfill training needs for customers.
- Made approximately 10 welcome calls to new members daily.
- Increased personal training revenue by adding services such as training packs and rewards.
- Performed body scans, determined best-fit fitness plans and wrote out meal schedules and macros to optimise training.
- Demonstrated safe and proper exercise techniques to clients.
- Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
- Communicated with clients to determine goals and performed client assessments.
- Created personal training experiences for clients.
- Built and established relationships with members and guests to help in pursuit of fitness goals.
- Studied multiple programs to provide health education, wellness and fitness program development to clients.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Arranged motivational exercise programs to promote healthy lifestyle choices.
- Resolved member and guest complaints or notified supervisor for solutions.
Gym Supervisor
H.M.A.S WATSON
2011 - 2013
- Management and maintenance of the fitness center and swimming pool at H.M.A.S Watson
- Ran fitness testing and assessments for sailors and staff
- Oversaw recreation and fitness center activities, maintained security, safety and cleanliness of facilities, greeted members and guests and set up and tore down gym equipment.
- Cleaned and sanitized locker room to complete station assignments, wiping down gym equipment and restocking supplies.
- Returned equipment to proper locations and re-racked weights, equipment and accessories.
- Mastered use of gym and fitness center equipment and rules for sports activities and delivered safety-focused demonstrations to members and guests when requested.
- Responded immediately and expertly to emergencies inside facility and in surrounding area, kept facility free from unauthorized entry, enforced gym guidelines and documented accidents.
- Interacted positively with guests and coworkers to build professional relationships.
- Maintained cleanliness, neatness and organization of customer areas.
- Monitored premises for potential risks and took appropriate action to keep patrons safe.
Sales Representative
MARC EDWARD AGENCY
2010 - 2011
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Initiated friendly conversation with customers to determine level of assistance required.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Used product knowledge to suggest items to match client needs.
- Created price tags and merchandise signs for new items.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Answered questions about current promotions and resolved issues according to store policies.
- Cross-sold products to boost overall sales purchases.
- Cleaned shelves, counters and tables to maintain organized store.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Education
Certificate 3 & 4 - Patisserie
Le Culinaire Institute
Pyrmont, NSW05-2024
Food Safety Supervisor -
01.2023
Some College (No Degree) - Class 2 License in Real Estate
NREL
01.2022
Diploma - Fitness additional Functional Training & Sports Nutrition
01.2014
Certificates 3 & 4 - Fitness
TAFE
Sydney2012
Skills
- Customer Service
- Business Development
- Proper Phone Etiquette
- Business Correspondence
- Marketing and Promotions
- Administrative Support Specialist
- Understands Grammar
- Complex Problem-Solving
- Multitasking and Organization
- Time Management
- Fast Learning
- Accurate and Detailed
- Training Staff
- Self-Starter
- Resourceful
- Dedicated Team Player
- Stock Maintenance
- Critical Thinker
- Strong Interpersonal Skills
- Strong Work Ethic
- Client Relations
- Communication Skills
- Sales
- Prospecting Skills
- Negotiation
- Networking
- Relationship Building
- Complaint Handling
- Vendor Relations
- Property Development
References
References
- Costa Gorgalla - Flooring Xtra M: 0410 117 476
- Fotini Makrillos - Seek Property M: 0439 950 017
Languages
English
Native/ Bilingual
Greek
Full Professional
Hobbies
- Sports Nut
- Reading
- Family
- Gym Training
Timeline
State Account Manager
SDS Australia
01.2024 - 05.2024
Flooring Estimator
James Demetri
02.2023 - Current
Flooring Sales Associate
FLOORING XTRA
2022 - 2023
Buyer's Agent
Seek Property Australia
2020 - 2022
Club Manager
BODYFIT SOUTH EVELEIGH
2018 - 2020
Lead Sales Associate
USANA HEALTH SCIENCES
2015 - 2018
Personal Training
Sole Trader
2013 - 2017
Gym Supervisor
H.M.A.S WATSON
2011 - 2013
Sales Representative
MARC EDWARD AGENCY
2010 - 2011
Certificate 3 & 4 - Patisserie
Le Culinaire Institute
Food Safety Supervisor -
Some College (No Degree) - Class 2 License in Real Estate
NREL
Diploma - Fitness additional Functional Training & Sports Nutrition
Certificates 3 & 4 - Fitness
TAFE
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