James Dobinson
South Lake,Australia
Summary
I am a highly motivated, extroverted, and people-oriented individual with a passion for delivering excellent customer service and ensuring others are happy and satisfied. I thrive in dynamic, fast-paced environments and take pride in creating positive, energetic interactions with both customers and coworkers. Known for my integrity, hard-working nature, and enthusiastic approach to all tasks, I am driven to see operations run smoothly and people succeed.
With excellent communication skills, a strong work ethic, and a happy-go-lucky attitude, I bring a positive energy to the workplace that helps foster teamwork and morale. I am highly organised, punctual, and reliable, always willing to take initiative to ensure that tasks are completed on time and to the highest standard. Whether it’s solving problems, meeting customer needs, or maintaining a clean and safe work environment, I am a versatile team player who adapts quickly and is always focused on success and learning new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Warehouse Storeperson
Franz Building Supplies
Bibra Lake, WA
05.2022 - Current
- Accurately and efficiently pick products according to customer orders, ensuring all items are correctly packed for delivery.
- Inspect incoming and outgoing products for faults or damage, ensuring that only high-quality goods are dispatched.
- Assist with general warehouse duties, such as sorting, storing, and organizing products, to maintain an orderly and efficient workspace.
- Interact with customers to provide assistance, resolve issues, and ensure a positive experience, both in person and over the phone.
- Open and close the warehouse at the beginning and end of each shift, including securing inventory and equipment.
- Sort and prepare products for the daily delivery runs, ensuring all items are ready to go out on time.
- Efficiently load trucks with the necessary products for delivery, adhering to safety standards, and optimizing space.
- Ensure all orders are completed accurately, and dispatched on schedule, meeting customer deadlines, and maintaining high standards of service.
- Identify, label, and track inventory with computerized systems.
- Operate forklifts and other material handling equipment in a safe manner.
Automotive Accessory Fitter/All Round General Laborer
MRT
Bibra Lake, WA
01.2020 - 05.2022
- Manage and handle shipping, loading and unloading of products
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
- Operated forklifts to transfer inventory to and from target destinations
- Maintained energy and enthusiasm in fast-paced environment
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction
- Completed customer orders and warranty services according to manufacturer specifications
- Tested newly installed equipment to determine proper functionality and compliance with regulations
- Inspected vehicles to ensure they were suitable for fitting of accessories and identified any additional parts required.
- Provided technical advice to customers regarding suitability of products for their vehicle type.
- Displayed high standards for quality workmanship and routinely double-checked work.
Bartender
The National Hotel Fremantle
Fremantle, WA
01.2017 - 01.2020
- Adhering to all food safety and quality regulations
- Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers
- Kept bar presentable and well-stocked to meet customer needs
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Set up bar for operation, obtained cash bank and stocked service bar
- Adhered to state laws regarding alcoholic beverage services and customer regulations
- Set up glassware, liquor and other necessary supplies for special events
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
- Consulted with managers to organize special events and promotions
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings
Trade Assistant
Michael's Majestic Mowing
Perth, WA
01.2013 - 01.2015
- Maintained grounds by trimming, weeding and general clean-up
- Trimmed greenery, shrubs and hedges to maintain uniform appearance
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized
- Operated landscaping equipment with focus on safety and machine longevity
- Installed stonework according to landscape design plan and client specifications
Skills
- Quick Decision-Making
- Effective Communication Skills
- Collaborative Teamwork
- Proactive Problem Solving
- Strategic Inventory Management
- Certified Forklift Operator
- Equipment Maintenance
- Time Management
- Customer Satisfaction Management
- Multitasking Abilities
Certification
- St Johns First Aid Certificate, 07/2024
- Forklift Licence, 01/2020
- Hospitality Cert III, 01/2018
- RSA, 01/2013
- COVID19 S&P Certificate, 01/2019
References
- Scott Tovell-Soundy, Warehouse Manager at MRT, 0488 691 950
- Ludovic Place, Supervisor at The National Hotel, 0401 807 399
Timeline
Warehouse Storeperson
Franz Building Supplies
05.2022 - Current
Automotive Accessory Fitter/All Round General Laborer
MRT
01.2020 - 05.2022
Bartender
The National Hotel Fremantle
01.2017 - 01.2020
Trade Assistant
Michael's Majestic Mowing
01.2013 - 01.2015
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